Syed Naseem Abbas
Sialkot
Summary
Willing to be employed in a dynamic and fast paced organization where I can prove my professional skills and anility of work.
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
2024
2024
years of professional experience
Work History
Operations Manager
Leopards courier service
Sialkot
07.2022 - 02.2024
- Having 2 years' experience in Leopards courier service as an Operations Manager, July 2022 to Feb 2024.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
Operations Incharge
Leopards Courier Service
Sialkot
06.2010 - 02.2022
- Having 12 years' experience as an Operations Incharge in Leopards Courier Service.
- Oversaw the daily operations of the operating room, ensuring patient safety and satisfaction.
- Developed policies and procedures for the OR to maintain quality standards.
- Provided clinical guidance and direction to staff members in order to ensure optimal efficiency.
- Managed inventory control systems to ensure sufficient supplies were available at all times.
- Conducted performance reviews for all operating room personnel.
- Assisted surgeons during complex cases by providing technical support when needed.
- Monitored team performance metrics and provided feedback on areas of improvement.
station manager
Trax courier company
- Having 04 months experience as a station manager in Trax courier company
- Developed and implemented station policies and procedures to ensure compliance with local, state, and federal regulations.
- Conducted regular staff meetings to discuss performance objectives, safety protocols, and customer service standards.
- Oversaw the daily operations of the station including scheduling, budgeting, payroll processing, inventory control, and maintenance.
- Maintained accurate records of all incoming and outgoing shipments and tracked freight costs.
- Monitored employee attendance records and ensured shift coverage for 24-hour operations.
- Ensured that all equipment was maintained according to manufacturer's specifications.
- Analyzed financial reports to identify areas of cost savings or increased efficiency.
- Provided technical support for staff members in the use of computer systems related to the station's operations.
Branch Manager
Postex courier service
- Currently working in Postex courier service as a Branch Manager.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Established strong working relationships with external partners such as vendors and suppliers.
- Created reports summarizing operational performance metrics for senior management review.
- Participated in community events to promote brand awareness.
Education
Associate of Arts -
Board of Intermediate & Secondary Education Gujranwala
SialkotAssociate of Science -
Board of Intermediate & Secondary Education Gujranwala
SialkotSkills
- Production
- Process Improvement
- Contract Management
- Program Administration
- Logistics Oversight
- P&L Management
- Workflow Optimization
- Data Analysis
Languages
URDU, ENGLISH, PUNJABI
Hobbies and Interests
BOOKING READING, VISITING, INTERNET SEARCHING
Accomplishments
- Our Sialkot branch was achieved the monthly E Com target in Nov 2023 during Daraz sale.
- Our Sialkot branch was achieved the monthly E Com target in Dec 2023.
COMPUTER DIPLOMAS
- Computer Basic Course
- Adobe Photoshop & CorelDraw
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Timeline
Operations Manager
Leopards courier service
07.2022 - 02.2024
Operations Incharge
Leopards Courier Service
06.2010 - 02.2022
station manager
Trax courier company
Branch Manager
Postex courier service
Associate of Arts -
Board of Intermediate & Secondary Education Gujranwala
Associate of Science -
Board of Intermediate & Secondary Education Gujranwala
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