Summary
Overview
Work History
Education
Skills
Software
Sports Games
Timeline
Adnan Mehmood

Adnan Mehmood

E-Commerce (Export Documentation & Correspondence)
Sialkot

Summary

Dynamic professional with a proven track record at EL-ELYON INDUSTRIES, excelling in customer engagement and detail-oriented data management. Leveraged strong organizational skills to enhance client satisfaction and streamline operations, while effectively managing schedules and virtual communications. Adept at utilizing Microsoft Office tools to optimize workflows and drive results.

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering [90+] years of experience providing quality administrative support to clients.

Overview

15
15
years of professional experience
1
1
Language

Work History

Virtual Assistant

EL-ELYON INDUSTRIES
03.2024 - Current
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Conferred with customers by telephone, chat or email to provide information.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
  • Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.

E-Commerce Manager

SAFU INTERNATIONAL
03.2018 - 03.2024
  • Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
  • Managed inventory control processes for seamless order fulfillment and customer satisfaction.
  • Incorporated e-commerce objectives in social media platform management.
  • Developed successful promotional strategies to drive increased traffic and revenue during peak shopping seasons.

Sales Executive Manager

Alibaba.com (China)
11.2012 - 10.2017
  • Negotiated favorable contracts with clients, balancing profitability with customer satisfaction for long-term success.
  • Secured high-profile deals with major clients, significantly contributing to the company''s annual sales growth.
  • Reduced client attrition rate through proactive account management strategies that identified potential issues before they escalated into problems.
  • Expanded market share by identifying new opportunities and customizing offerings to suit clients'' needs.

General Merchandiser

HMB INTERNATIONAL
06.2010 - 12.2011
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Worked with department managers to maintain adequate inventor for regular and promotional demand.
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.

Education

B.Com - Business

Punjab University Lahore, Lahore, Punjab, Pakistan
04.2001 -

I.Com - Business

Government Degree College Daska, Daska
04.2001 -

10th Standard - Science

Government High School, Daska
04.2001 -

Skills

Customer engagement

Software

Operating

Sports Games

Cricket, Tennis, Soccer Ball

Timeline

Virtual Assistant - EL-ELYON INDUSTRIES
03.2024 - Current
E-Commerce Manager - SAFU INTERNATIONAL
03.2018 - 03.2024
Sales Executive Manager - Alibaba.com (China)
11.2012 - 10.2017
General Merchandiser - HMB INTERNATIONAL
06.2010 - 12.2011
Punjab University Lahore - B.Com, Business
04.2001 -
Government Degree College Daska - I.Com, Business
04.2001 -
Government High School - 10th Standard, Science
04.2001 -

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Adnan MehmoodE-Commerce (Export Documentation & Correspondence)