Professional Summary
Experienced professional with a strong track record in CRM Strategies, Operational Efficiency, Project Management, Administration Head roles, Event Management, and Interior Designing consultancy. Proven ability in nurturing customer relationships and expertise in both Male and Female Couture.
Career Objective
Seeking a challenging full-time role in the UAE to leverage analytical, research, event planning, media relations, and leadership skills.
Office Management
Adept in administrative management, task prioritization, multitasking, and team leadership, with five years of experience in streamlining operational workflows and promoting interdepartmental collaboration through teamwork. Demonstrated expertise in project and document management.
Hi, I’m
Nomita Kiyani
Admin Officer
Lahore,Punjab
Summary
Overview
15
years of professional experience
Work History
Cnergyico Pk Ltd, Lahore, Punjab
Senior Administrative Officer
2019.05 - Current (5 years & 4 months)
Job overview
- HR Data Management: Administer personnel records, update company database with new employee information, and manage payroll details.
- Policy Administration: Generate and distribute documents outlining organizational policies and procedures.
- Recruitment Support: Publish job advertisements, coordinate candidate interviews, and facilitate onboarding processes.
- Employee Relations: Respond to employee queries regarding benefits and act as a liaison with third-party entities or stakeholders.
- Office Operations Oversight: Supervise office activities, management of administrative staff and monitoring of office supply inventory.
- Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities
- Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees
- Prepared flawless emails and technical memorandums upon direction of immediate supervisor
- Reported building and facility repairs, defects and security issues to contractors and monitored progress toward resolutions
- Arranged business travel details for company executives on moment's notice
Amanat Ali, Lahore
PR Manager
2018.03 - 2019.04 (1 year & 1 month)
Job overview
- Talent Management: Managed talent relations and activities.
- Celebrity Liaison: Worked with Amanat Ali, a Pakistani Singer/Celebrity, based in Lahore.
- PR Activities: Orchestrated all PR-related activities for Amanat Ali, including event appearances, radio/TV/press interviews, and social media content management on platforms like Instagram, Facebook, Twitter. Also involved in planning live concerts.
Moda Dynastie International Publication, Lahore, Dubai
Country Director
2016.11 - 2019.03 (2 years & 4 months)
Job overview
- Operational Leadership : Managed Moda Dynastie's operations in Pakistan, delivering extensive coverage to mainstream organizations and events.
- Digital Presence : Oversaw social media platforms, establishing a strong digital presence in Pakistan through coverage, blogging, celebrity photoshoots for cover pages, and live interviews.
- International Publication : Operated Moda Dynastie's operations in Lahore and Dubai, focusing on comprehensive coverage for mainstream organizations and events.
- Worked closely with organizational leadership and board of directors to guide operational strategy
Park Lane Hotel, Lahore
Marketing Manager
2016.09 - 2017.11 (1 year & 2 months)
Job overview
- Marketing Leadership : Directed overall marketing efforts for the hotel, including event management and collaboration with sponsors and corporate partners to drive business growth.
- Media Relations : Cultivated relationships with print and electronic media outlets, while leading the Social Media Team to effectively promote the hotel.
- Occupancy Enhancement : Developed programs to boost occupancy rates and maximize profitability across accommodation, meeting, and leisure facilities.
IBC Consultant, Dubai
Marketing Manager
2015.04 - 2016.04 (1 year)
Job overview
- Public Relations Management: Actively engage in daily Public Relations activities with various organizations and agencies to promote business interests and maintain positive relationships.
- Customer Evaluation and Support: Assess potential customers and address their daily inquiries, ensuring exceptional customer service.
- Sales and Marketing Enhancement: Drive sales and marketing initiatives to boost product and service sales while enhancing brand visibility in the GCC and global markets through strategic positioning and channel development.
- Alignment with Company Strategy: Ensure that projects and daily tasks are closely aligned with the company's vision, strategies, and tactical objectives.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions
TK Max, London
Customer Services Manager
2005.01 - 2009.05 (4 years & 4 months)
Job overview
- Customer Service Improvement : Elevate customer service levels and satisfaction rates by deploying suitable tools and optimizing staffing within relevant divisions, while identifying operational requirements.
- Sales Achievement : Successfully attained established sales targets.
- Customer Service Leadership : Offered guidance to the Customer Service Division by delegating, overseeing, and evaluating staff tasks and performance.
- Supervisory Responsibilities : Oversaw supervisory duties, which encompassed training, performance appraisal documentation, and contributing to departmental budget preparation.
Education
Hamdard University Pakistan
MBA from Business Administration, Finance & IT
08.2001
University Overview
Finance,Marketing, IT, Administration and Logistics
University of The Punjab Pakistan
Bachelor of Commerce from Accounts, Commerce
05.1996
University Overview
Skills
- Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Database Management
- Interpersonal Skills: Guest Relationship, Building Strong Networking, High Level of Confidentiality
- Personal Traits: Ambitious, Diligent, Reliable, Creative, Flexibility, Willingness to Learn
- Communication: Strong written and verbal communication skills
- Event Management: PR Events, Manage Events, Event Coordination, Celebrity / Influencers Management and Public Relations
- Administration: Office Administration Work, Strong Administration, Crisis Management, Office Management, Administrative Arrangements, Meetings and Conferences, Calendar Management, Administrative Leadership, Confidential Document Control, Office Record Management, Travel Accommodations and Arrangements
- HR Support: Human Resources Support, Staff Scheduling Procedures, Payroll and Benefits Administration
- Procurement and Inventory: Purchasing Coordination, Office Supplies and Inventory, Inventory Management, Vendor Management
- Data processing
- Records retention
- Records management
- Office procedures
- Business administration
- Financial administration
- Staff Management
- Documentation and control
- Payroll and budgeting
- Database administration
- Contract negotiations
- Relationship building
- Workflow planning
- Office administration
- Social media knowledge
- Documentation and reporting
- Recordkeeping
- Human resource laws
- Office management
- Employee timesheet processing
- Travel administration
- Letter preparation
- Attendance record management
- Writing reports
- Internal communications
- Meeting arrangements
- Invoice Processing
- Expense reporting
- Multi-line Telephone Systems
- Time management
- Travel coordination
- Mail handling
- Administrative support
- Performance improvement
Languages
English, Urdu
Native language
English
Advanced
C1
Urdu
Bilingual or Proficient (C2)
A1
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Senior Administrative Officer
Cnergyico Pk Ltd
2019.05 - Current (5 years & 4 months)
PR Manager
Amanat Ali
2018.03 - 2019.04 (1 year & 1 month)
Country Director
Moda Dynastie International Publication
2016.11 - 2019.03 (2 years & 4 months)
Marketing Manager
Park Lane Hotel
2016.09 - 2017.11 (1 year & 2 months)
Marketing Manager
IBC Consultant
2015.04 - 2016.04 (1 year)
Customer Services Manager
TK Max
2005.01 - 2009.05 (4 years & 4 months)
Hamdard University
MBA from Business Administration, Finance & IT
University of The Punjab
Bachelor of Commerce from Accounts, Commerce
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