MS Office
Danish Abbas
National Business Development Manager Automobile New, Used Cars, Aftersales & Value Chain
Lahore,PB
Summary
Seeking a leadership role in a dynamic organization where I can utilize my skills in strategy development, team building, and problem solving to drive business growth and success with a proactive approach to solve problems through PDCA & TBP that enables Sales & enhance the front liners performance.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
12
12
Certifications
3
3
Languages
Work History
National Business Development Manager
Indus Motor Company Ltd
Karachi
03.2023 - Current
- Trained and lead team of Regional Managers through modern marketing and persuasion courses to increase overall company efficiency in UV & After sales business 30%.
- Negotiated 4 contracts with Insurance companies to grow after sales BP Business.
- Increased used car sales by 20% through fleet conversions and traveling across country.
- Grew profits by 15% by developing 20 new accounts and maintaining 10 pre-existing client relationships.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
Country Head Toyota Sure Certified Pre-Owned Cars
Indus Motor Company Ltd
LAHORE
09.2020 - 03.2023
- As Country Head Toyota Sure, I am leading & managing Toyota Sure Certified Pre-Owned Cars business with a cross functional team of Field Operations & Marketing Managers involved in Used Car Business improvement & enhancement over 42 Dealerships Nationwide to provide Best in Town Certified Used Car experience to the customers across Pakistan
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
- Setting business goals, developing and implementing sales strategies, and providing guidance and support to the team
- Responsible for analyzing sales data and trends, identifying opportunities for growth, and developing and maintaining relationships with key customers and partners
- Additionally, responsible for managing budgets, coordinating with other departments, and working with management to ensure that the sales team is meeting business objectives.
- Worked flexible hours across night, weekend and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
Regional Manager Toyota Sure Certified Pre-Owned
Indus Motor Company Ltd
LAHORE
10.2016 - 09.2020
- Learned and adapted quickly to new market and business environment.
- Responsible for overseeing the sales and operations of, Toyota Sure (Certified Used Vehicle) business In Islamabad & Northern territory of Pakistan
- Responsible for developing and implementing sales and marketing strategies
- Initiated Toyota pre-owned car enterprise methods in tandem with launching 8 fresh Toyota Sure dealer franchises.
- Tasked with the advancement of sourcing methods, selling techniques, inventory monitoring, appraisals of used cars and warranty activation for Toyota Certified Used Cars in the region.
- Enhancing the performance and providing a satisfying sales experience to customers is the goal of Toyota Sure staff training and development at dealers and distributors.
- Achieved impressive results by implementing an efficient Used Vehicle Inventory management mechanism and significantly reducing lead time.
- Enhancing the performance and providing a satisfying sales experience to customers is the goal of Toyota Sure staff training and development at dealers and distributors.
-
Assistant Manager
TOYOTA MOTOR ASIA PACIFIC
SINGAPORE
10.2014 - 09.2016
- Responsible for developing project plans, including timelines, budgets, and resources required
- Developed strategy to increase Used Car sales in the AP region and drive profits.
- Supervised day-to-day operations of assigned counties to meet performance, quality and service expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in used car operations and enforced participation in exercises focused on developing key skills.
- Established performance goals for distributors and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Coordinating the work of project team members and ensuring that tasks are completed on time and within budget
- Monitoring the progress of projects and reporting status updates to stakeholders
- Providing support to project team members, including answering questions, providing guidance, and addressing any issues that may arise
- Developing and implementing processes and procedures to improve used car project efficiency and effectiveness
- Participating in meetings and other project-related communication with stakeholders
- Preparing project-related reports and documents, including project status reports and presentations.
Field Operation Manager Toyota Sure
Indus Motor Company Ltd
Karachi
05.2014 - 09.2014
- Responsible for Toyota Sure dealer's performance enhancement in South region
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Successful implementation of Toyota Sure SOPs through Training & development of dealership staff
- Responsible for conducting Used Car operation & inspection trainings of dealership staff across the country
- Developing and implementing company policies and procedures
- Coordinating with other departments to ensure that field operations are aligned with company goals and objectives.
Area Sales Manager NVS
Indus Motor Company Ltd
Karachi
07.2012 - 05.2014
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Successfully launched the New Corolla (11th Generation) at the dealerships, which involved a comprehensive product training of the sales staff as well as branding of the dealerships
- Played pivotal role in winning vehicle fleet orders of over 50 units to key Govt and Corporate clients
- Led the development of Kaizen action team at the dealerships with the objective to conduct in-house monthly surveys/audits (TWSM Audit), resulting into the improvement of their overall DSC scores by 30-40%
- Successfully launched sales training initiatives throughout the allotted 3S dealership locations, resulting in an improved and impactful approach to engaging with customers.
Regional Sales Coordinator NVS
Indus Motor Company Ltd
Karachi
08.2009 - 06.2012
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Providing support to the sales team by answering dealer queries, addressing concerns, and handling requests for information
- Tracking sales data and trends, and providing reports and analysis to the sales team and management
- Coordinating with other departments, such as marketing and customer relations, to ensure that the sales team has the support it needs to meet business objectives
- Participating in sales-related meetings and communication with stakeholders
- Assisting with the development and implementation of sales strategies and plans
- Providing support to the sales team in the development and maintenance of relationships with dealers
- Assisting with the management of budgets and resources for the sales team.
Executive
Indus Motor Company Ltd
Karachi
01.2005 - 12.2008
- Analyzed past sales data and team performance to develop realistic sales goals.
- Attended 8 dealer and distributor product and sales training events to consistently increase product knowledge.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Researched and identified possible new accounts for sales development.
- Used CRM software to maintain detailed contact logs and account records.
Computer Operator
Unilever Pakistan
Karachi
02.2002 - 11.2004
- Complied with data entry quotients to support time-sensitive project input milestones.
- Responsible for all software related updates & reporting
- Support, sales team in making reports
- Maintained spreadsheets of Excel data across multiple systems while preserving exceptional data accuracy.
- Responsible for daily uploading the product price & trade offer data in Sales representative HHT
- Responsible for making claim for discounts & trade offers given by distributor on behalf of Unilever
Education
BBA - Accounting And Business Management
University of Karachi
Karachi 07.2008 - 09.2010
Skills
Project Managementundefined
Software
SAP (Systems Applications Product)
Data Analysis
Business Management
Certification
Business Analysis & Process Management
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets. & Vehicle Inspection Report.
- Achieved 5000+ Certified Used Car Sales through effectively improving the Inventory, Pricing, Refurbishment Precesses & motivation strategies.
- Developed 1st Field Operation Manager Training & SOP for Toyota Asia Pacific Distributors.
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
National Business Development Manager
Indus Motor Company Ltd
03.2023 - Current
Country Head Toyota Sure Certified Pre-Owned Cars
Indus Motor Company Ltd
09.2020 - 03.2023
Regional Manager Toyota Sure Certified Pre-Owned
Indus Motor Company Ltd
10.2016 - 09.2020
Assistant Manager
TOYOTA MOTOR ASIA PACIFIC
10.2014 - 09.2016
Field Operation Manager Toyota Sure
Indus Motor Company Ltd
05.2014 - 09.2014
Area Sales Manager NVS
Indus Motor Company Ltd
07.2012 - 05.2014
Regional Sales Coordinator NVS
Indus Motor Company Ltd
08.2009 - 06.2012
BBA - Accounting And Business Management
University of Karachi
07.2008 - 09.2010
Executive
Indus Motor Company Ltd
01.2005 - 12.2008
Computer Operator
Unilever Pakistan
02.2002 - 11.2004
Business Analysis & Process Management
Foundations of Digital Marketing and E-commerce
Oracle Developer
Microsoft Office 365
Train The Trainer (Sales & Operation)
TWSM (Toyota Way of Sales & Marketing)
PDCA (Plan, Do, Check Act)
TBP (Toyota Business Practices)
TRITP (Toyota Regional vehicle Inspection Training Programme)
TRUCMT (Toyota Regional Used Car Manager Training)
EAK (Essential Automotive Knowledge)
TPS (Toyota Production System)
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