Summary
Overview
Work History
Education
Skills
CORE COMPETENCIES:
Certifications
Timeline
Generic

Ayesha Kanwal

HR & Recruitment Specialist
Lahore,PB

Summary

Results-driven and strategic HR Executive with more than 3 years of experience in different sectors (BPO, Education & IT) managing end-to-end recruitment (Local & APAC, EMEA regions), HR operations, and workforce management in fast-paced, performance-driven environments. Proven ability to handle high-volume hiring, streamline onboarding processes, and ensure full compliance with labor laws and internal policies. Experienced in using HRMS tools (Odoo, HRMIS), Background verification tools (Veriff, Tasdeeq), payroll systems, and employee attendance tracking, with a strong grasp of grievance handling, training coordination, and workplace compliance audits. Known for improving hiring efficiency by up to 30% and driving retention in shift-based workforces.

Overview

4
4
years of professional experience
1
1
Language

Work History

Global Recruiter

Sharp Brains Global IT Solutions
07.2024 - Current
  • Supported both recruitment and HR operations for international and local teams, delivering strategic hiring solutions, and ensuring efficient employee lifecycle management.
  • Managed the end-to-end recruitment lifecycle (360), including job posting, sourcing, candidate screening, interview coordination, offer negotiations, and onboarding.
  • Recruited over 500 professionals across the APAC & EMEA regions, contributing to a 30% reduction in hiring turnaround time and improved resource planning for client projects.
  • Conducted background verification (Veriff), credential checks, and onboarding coordination for successful candidates, both locally and internationally.
  • Designed and maintained a centralized candidate database of over 5,000 profiles, improving talent pipeline visibility and reducing sourcing time by 30%.
  • Collaborated with over 50 global vendors and internal stakeholders to align with project delivery and workforce needs.
  • Handled employee documentation, contract generation, and maintenance of HR files in accordance with internal standards and compliance.
  • Assisted in preparing payroll inputs, tracking joining dates, probation completions, and contract renewals to ensure payroll accuracy.
  • Maintained employee attendance reports, coordinated with department heads for shift allocations, and supported leave/absence tracking by using Time Champ.
  • Coordinated international onboarding logistics, including document submission, work permits, and relocation support for overseas hires.
  • Managed onboarding processes, ensuring new employees had a seamless transition into their roles.

HR Assistant

The Trust School
02.2023 - 07.2024
  • Played a key role in managing end-to-end HR operations for over 1,500 teaching and non-teaching staff across multiple departments.
  • Led the entire recruitment lifecycle (360), including sourcing, screening, interviewing, selection, and onboarding of academic, administrative, and support staff.
  • Administered onboarding and orientation programs to ensure the smooth integration of new hires.
  • Demonstrated strong organizational and problem-solving abilities in handling day-to-day HR matters in a fast-paced educational environment.
  • Maintained accurate and up-to-date employee records, HRMIS data entry, and personnel files in compliance with audit standards.
  • Handled monthly payroll reconciliation for over 1,500 employees, managed salary adjustments, pay deductions, and bank statement coordination.
  • Managed leave tracking, time-off requests, and attendance verification using HR software to ensure punctuality and compliance.
  • Supported EOBI registration and government-mandated documentation for all permanent staff.
  • Addressed employee grievances, escalating sensitive matters when required, to ensure a positive work environment.
  • Prepared and issued official HR letters, including offer, confirmation, promotion, and experience certificates.
  • Conducted exit interviews, processed resignations, clearances, and finalized settlements to support employee offboarding.
  • Conducted criminal record checks via Tasdeeq, and verified educational and employment backgrounds for compliance.

HR Officer/Recruitment Coordinator

Fathom Technologies
04.2022 - 10.2022
  • Effectively managed HR operations and full-cycle recruitment, supporting organizational growth by acquiring and retaining the right talent across telesales and business development functions.
  • Played a key role in employee onboarding, record management, policy implementation, and fostering a positive, compliant workplace environment.
  • Managed the end-to-end recruitment process, including job postings, CV screening, interview scheduling, candidate assessment, and onboarding.
  • Successfully filled multiple roles in telesales, outbound sales, and business development by sourcing candidates through job portals, LinkedIn, employee referrals, and social platforms.
  • Maintained comprehensive employee documentation, including offer letters, joining forms, and contracts, ensuring compliance with HR policies.
  • Assisted in payroll input preparation, attendance tracking, and leave management to support payroll accuracy and compliance.
  • Addressed employee grievances, resolved issues with discretion and empathy, and contributed to improved team morale and performance.
  • Supported resignation and termination processes, ensuring timely documentation, exit interviews, and final settlement coordination.


Recruitment/HR Intern

Fathom Technologies
01.2022 - 04.2022
  • Provided hands-on support to the HR and recruitment team in executing day-to-day operations, contributing to talent acquisition, employee onboarding, and HR process coordination.
  • Assisted in the end-to-end recruitment process for customer service, sales, and technical positions, from sourcing to onboarding.
  • Managed job postings and candidate pipelines across major platforms, including Rozee.pk, LinkedIn, and employee referral systems.
  • Conducted pre-screening interviews, assessed candidate qualifications, and coordinated interview schedules with hiring managers.
  • Participated in onboarding coordination, ensuring all required documentation, training schedules, and initial employee setup were completed.
  • Supported payroll data preparation, leave tracking, and attendance reconciliation for new hires.
  • Assisted with HR records management, ensuring accurate employee files, and compliance with internal documentation protocols.

Education

Master of Human Resource Management - MHRM

Institute of Administrative Sciences
Lahore, Punjab, Pakistan
05.2001 -

Bachelor of Commerce - B.COM

Punjab Group of Colleges
Lahore, Punjab, Pakistan
01.2018

Skills

HR Operations

CORE COMPETENCIES:

  • HR Operations & Workforce Administration – Hands-on experience managing HR operations, employee data, attendance, and leave systems in high-volume environments.
  • Strategic 360 Global Recruitment – Managing large-scale hiring initiatives across national (both blue-collar and white-collar roles) & International (APAC & EMEA regions), ensuring seamless talent acquisition strategies for top-tier tech & non-tech roles by using different job boards (LinkedIn, Indeed, Rozee.PK, Monster, XING).
  • Payroll & Compliance Management – Knowledge of local labor laws, EOBI, PESSI, Medical & life insurance, along with payroll processing and documentation standards.
  • Onboarding & Offboarding Processes – Experienced in conducting structured orientation programs, documentation checks, and smooth employee lifecycle transitions.
  • Shift Scheduling & Attendance Tracking – Adept in coordinating shift-based workforces, resolving leave conflicts, and improving attendance discipline using HRMIS tools.
  • HR Tools/ATS – Proficient in HRMIS/ATS tools (Odoo, Excel, HRMIS, Time Champ), Background verification tools (Verifit, Tasdeeq) maintaining up-to-date HR records and generating periodic HR reports.

Certifications

  • Certified Human Resource Management Professional (CHRMP)
  • Certified International Recruitment Professional (CIRP)
  • Human Resources: Payroll (LinkedIn Learning)
  • Human Resource Foundation (LinkedIn Learning)
  • Using AI to improve Human Resource Practices (LinkedIn Learning)
  • Talent Management (LinkedIn Learning)

Timeline

Global Recruiter

Sharp Brains Global IT Solutions
07.2024 - Current

HR Assistant

The Trust School
02.2023 - 07.2024

HR Officer/Recruitment Coordinator

Fathom Technologies
04.2022 - 10.2022

Recruitment/HR Intern

Fathom Technologies
01.2022 - 04.2022

Master of Human Resource Management - MHRM

Institute of Administrative Sciences
05.2001 -

Bachelor of Commerce - B.COM

Punjab Group of Colleges
Ayesha KanwalHR & Recruitment Specialist