Umer Zohaib
Lahore
Summary
Professional Business Analyst with advanced knowledge of portfolio asset management systems and skill in driving positive outcomes. Exceptional organizational, project management and leadership skills. Adaptable assessor of business health and product success with expertise in optimizing solutions for changing industry landscapes.
Overview
7
7
years of professional experience
Work History
Strategic Analyst
TCP Software
03.2023 - Current
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented, and modeled data to assess business trends.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Evaluated current processes to develop improvement plans.
- Created and optimized records management strategies to coordinate and protect information.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
Business Analyst
Cedar Financial
01.2021 - 03.2023
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Evaluated trends to understand competitive environments and assess current strategies.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Assessed business requirements to forecast annual budgetary operational costs.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Researched competitors to build report of rising trends in ARM markets.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
MIS Manager
Cedar Financial
01.2019 - 12.2020
- Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Operations Manager
Cedar Financial
01.2017 - 12.2018
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices and systems to reduce turnaround time.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Identified procedure or process changes required to improve performance and productivity.
- Partnered with vendors and suppliers to effectively manage and budget.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
MBA - Business Administration And Management
Forman Christian College, University, Lahore
Lahore06-2021
Master of Arts - International Relations
University of Baluchistan
Quetta11-2018
Skills
- Strategic planning
- Data analysis
- SQL
- Gap analysis
- Microsoft Office Suite
- Staff Management
- Data Mapping
- Quality assurance
- Pivot tables
- Operations management
- Workflow Analysis
- Problem-Solving
- Written Communication
- Analytical and Critical Thinking
Timeline
Strategic Analyst
TCP Software
03.2023 - Current
Business Analyst
Cedar Financial
01.2021 - 03.2023
MIS Manager
Cedar Financial
01.2019 - 12.2020
Operations Manager
Cedar Financial
01.2017 - 12.2018
MBA - Business Administration And Management
Forman Christian College, University, Lahore
Master of Arts - International Relations
University of Baluchistan
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