Summary
Overview
Work History
Education
Skills
Interests
Tools and Platforms
Timeline
Generic
Mahrukh Bilal

Mahrukh Bilal

Project Coordinator
Lahore

Summary

Dynamic resource with a background in business development and client management, now transitioning into project coordination. Experienced in handling client communications, preparing project scope documents, coordinating cross-functional teams, and managing timelines using tools like ClickUp, Monday.com, and Google Workspace. Skilled in streamlining processes, facilitating stakeholder alignment, and ensuring timely project delivery. Strong problem-solver with proven ability to balance client expectations with organizational goals, aiming to leverage business acumen and coordination expertise to excel as a Project Coordinator.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Business Development Manager

Zylo Solutions
06.2025 - Current
  • Created new Upwork profiles, optimized them for visibility, added portfolios, and established strong positioning in competitive niches.
  • Initiated manual bidding, later scaled using GetMany for automated bidding campaigns with customized proposal prompts.
  • Proactively reached out to potential clients via LinkedIn and set up profiles on platforms like Wellfound and Y Combinator for broader exposure.
  • Drafted detailed project scope documents and SOWs, ensuring clarity for both clients and developers.
  • Attended calls with clients when needed, managing both business and technical discussions to align expectations.
  • Trained new team members in Upwork bidding strategies, client outreach, and multi-platform lead generation.
  • Secured a $5K+ retainer project within the first 15 days of running a new profile.
  • Increased client base by identifying new opportunities, cultivating relationships with decision-makers, and building long-term partnerships.
  • Maintained regular communication with clients, ensuring satisfaction and repeat business through trust and transparency.
  • Improved profitability by identifying inefficiencies in business processes and implementing CRM tools to better track sales pipelines and customer interactions.

Project Manager

Zylo Solutions
Lahore-Pakistan, Punjab
06.2025 - Current
  • Successfully managed multiple long-term and short-term projects simultaneously by prioritizing tasks based on urgency, resource availability, and organizational goals.
  • Planned, designed, and scheduled project phases while ensuring milestones and deliverables were met.
  • Identified required resources and developed action plans to achieve project objectives, and then assign those resources to project.
  • Coordinated with cross-functional teams to resolve project issues, mitigate risks, and ensure smooth execution.
  • Tracked project and team member performance to proactively address delays or errors.
  • Prepared and delivered detailed project status reports for stakeholders, ensuring transparency and alignment with objectives.
  • Maintained open communication with customers by presenting regular updates on progress and key developments.
  • Reported directly to the CEO on budgets, timelines, risks, and technical challenges every week.
  • Oversaw the implementation of new project management tools to improve workflow efficiency and tracking.
  • Experienced in Monday.com, using it to create workflows, manage tasks, monitor KPIs, and track project timelines for improved visibility and accountability.
  • Used Monday.com dashboards to streamline reporting, resource allocation, and cross-team collaboration.

Team Lead - Business Development

Bleed AI
Karachi, Sindh
01.2025 - 05.2025
  • Collaborated with developers worldwide, onboarded them under the agency model, and managed project timelines, deliverables, and performance tracking.
  • Created and managed SOW (Statement of Work) documents, defined full project scopes, drafted technical requirements, and converted them into project tickets for developers.
  • Handled client queries both business-related and technical ensuring smooth communication, requirement clarity, and stakeholder alignment.
  • Monitored developer hours, tracked productivity, and maintained transparency with clients through structured reporting.
  • Leveraged GetMany for automated bidding; drafted customized proposal prompts, designed job campaigns, and optimized success rates.
  • Refined agency/freelancer profiles for improved visibility, conversion, and alignment with market demand.
  • Generated a $100K+ revenue forecasted project in the career and edtech niche by driving lead acquisition and proposal success.
  • Solely managed an AI/ML-focused Upwork profile, building traction in high-demand areas like LLMs, chatbots, and automation.
  • Generated a pipeline of new business opportunities by conducting thorough market analyses and identifying areas for potential growth.
  • Built diverse and consistent sales portfolio.

Business Development Executive

BrainX Technologies
Lahore-Pakistan, Punjab
05.2024 - 10.2024
  • Identified new business opportunities through generating leads from freelance platforms, email marketing, and LinkedIn.
  • Generate new sales 5-6 per week and retain existing leads.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Led cross-functional teams to develop innovative product solutions, fostering collaboration between departments.
  • Created 10+ compelling estimates and proposals in PowerPoint as per clients' requirements.
  • Drafted professional SRS and scope documentation to clarify scope of project.
  • Established robust sales pipeline having 100+ leads per month by consistently identifying, qualifying, and nurturing leads.
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment

Business Coordinator

VISNEXT SOFTWARE SOLUTIONS
Lahore-Pakistan, Punjab
02.2023 - 05.2024
  • Handled 5+ new lead calls daily and scheduled technical interviews with managers.
  • Increased client satisfaction through timely communication and proactive problem-solving.
  • Addressed client concerns and facilitated discussions between clients and technical teams to ensure smooth collaboration.
  • Coordinated tasks, calls, and queries between technical teams and clients, ensuring alignment at all stages.
  • Managed ClickUp for daily lead tracking, created tasks for 5–6 new leads across platforms, and set up reminders in Google Calendar to ensure deadlines were met.
  • Developed comprehensive project plans and ensured timely task completion while maintaining high quality standards.
  • Prepared and delivered regular reports on project status, KPIs, and key metrics to clients and management.
  • Monitored industry trends to provide insights for strategic planning and competitive growth.
  • Led restructuring of internal organizational processes, resulting in improved team performance.
  • Streamlined business operations through efficient coordination strategies and new organizational systems.
  • Spearheaded process improvements by identifying inefficiencies, implementing solutions, and boosting overall productivity.

Business Development Executive

VISNEXT SOFTWARE SOLUTIONS
Lahore-Pakistan
04.2022 - 05.2024
  • Core responsibilities were to grab projects from Upwork, Wellfound, Arc, Y-combinator, LinkedIn, and email marketing.
  • Increased sales by 50% between 2022 and 2024, following my sales target and real-time analysis of platforms.
  • In first year of sales, I completed my target of $50,000 and acquired up to $75,000.
  • Secured projects totaling $200,000 in sales over 2-year period.
  • Identified and acquired new clients through prospecting, lead generation, and outreach.
  • Managing communication with 4-5 new clients daily across various platforms.
  • Managing CRM and task management tools to keep track of leads.
  • Maintained and nurtured relationships with existing clients to ensure repeat business and referrals.
  • Used data and analytics to track performance of business development efforts, analyzed KPIs, and made adjustments as needed.
  • Prepared regular reports on BD activities, progress towards targets, and market insights for management analysis.

Human Resource Intern

FOUNTAIN HOUSE
Lahore-Pakistan, Punjab
07.2021 - 09.2021
  • Help HR team in various administrative tasks such as filing, data entry, and documentation for 3 months.
  • Aid in recruitment processes by screening 10 resumes per day and scheduling almost 3 interviews per day.
  • Help in organizing and coordinating employee training sessions and events
  • Assist in drafting and updating HR policies and procedures
  • Participate in employee onboarding and orientation processes.
  • Supported HR team with creation of comprehensive onboarding materials, improving employee retention rates
  • Created and updated tracking spreadsheets using MS Excel

Education

Bachelor of Science - Finance

University of Punjab
Lahore, PB
01.2022

High School Diploma -

Punjab Group of Colleges
Lahore, PB
07.2017

Skills

Lead prospecting

Contract Negotiations

Proposal Writing

Business development

Decision-making

Team leadership

Lead generation

Project management

Business planning

Strategic planning

Stakeholder communication

Resource management

Detail-oriented

Workload management

Performance monitoring

Task delegation

Documentation management

Project lifecycle

Scope management

Agile projects

Interests

I enjoy calligraphy, painting, and reading motivational and awareness books that inspire growth and creativity In my free time, I run a small craft business where I design custom handmade gifts and boxes, while fiction, movies, and time with my pets keep me inspired and balanced

Tools and Platforms

I have extensive expertise in platforms like Upwork, LinkedIn, Arc, Wellfound, Truelancer, Freelancer, and Y Combinator. Skilled in Jira, Trello, ClickUp, Salesforce, and Pipedrive for project tracking, task management, and CRM. Strong background in client communication and team coordination using Slack to ensure smooth project delivery.

Timeline

Business Development Manager

Zylo Solutions
06.2025 - Current

Project Manager

Zylo Solutions
06.2025 - Current

Team Lead - Business Development

Bleed AI
01.2025 - 05.2025

Business Development Executive

BrainX Technologies
05.2024 - 10.2024

Business Coordinator

VISNEXT SOFTWARE SOLUTIONS
02.2023 - 05.2024

Business Development Executive

VISNEXT SOFTWARE SOLUTIONS
04.2022 - 05.2024

Human Resource Intern

FOUNTAIN HOUSE
07.2021 - 09.2021

Bachelor of Science - Finance

University of Punjab

High School Diploma -

Punjab Group of Colleges

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Mahrukh BilalProject Coordinator