Imaad Mansoor

TCP Software provides workforce management solutions designed to streamline employee scheduling, time tracking, and labor management. Their software helps businesses optimize productivity, ensure compliance, and improve operational efficiency.

• Closed new business opportunities, contributing to revenue growth by 120% against quarterly targets.
• Managed a sales pipeline with conversion rates exceeding 25%, leveraging effective TCP software positioning strategies.
• Delivered tailored product demos, showcasing TCP's HR and workforce management software to SMB clients.
• Collaborated cross-functionally to improve client onboarding, resulting in a 30% faster onboarding time.

Drove business growth and worked on streamlining the sales process to bring more recurring revenue with a strong focus on strategic support, I ensure the smooth execution of day-to-day activities while contributing to the broader business objectives.

• Enhanced project management capabilities by tracking progress updates, coordinating resources, and ensuring deadlines were met consistently.
• Assisted in the negotiation of contracts and agreements with vendors, clients, or partners, ensuring favorable terms for the company.
• Collaborated cross-functionally throughout the organization to ensure alignment of goals among different departments or teams working towards similar objectives.
• Digital Marketing on Meta, LinkedIn, and Instagram.
• Google ads and LSA on targeted ads and analytics.

Results-oriented Appointment Setter with a focus on driving business growth through effective lead generation and appointment scheduling for Podium.

• Established relationships with prospects and customers to promote product understanding and drive sales growth.
• Crafted persuasive sales pitches to communicate value of company products and services.
• Built and managed accurate sales pipeline to maintain high volume of activity.
• I have successfully increased the number of qualified appointments by 80% within the first two months
• Consistently met and exceeded monthly appointment targets, contributing to the overall sales pipeline

It assists businesses in discovering fresh opportunities to generate value through effective management and collaborative development of online customer acquisition strategies

• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
• Achievements:
• Increased and maintained a level of productivity of 35% above the goal.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Built new strategies with the QA department that helped decrease customer-reported errors
• Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
• Drove a team to achieve company initiatives and achieve a high level of productivity

The leading Fleet Management platform for the trucking industry

• Dialing new Prospect and winning new business for Move through developing strong executive relationships with key prospects to drive the expansion of that business with all major accounts, growing share of wallet through developing a deep understanding of each client's business, and identifying opportunities for additional collaboration
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
• Obtain new sales opportunities by tracking potential customers, through texts and emails
• Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
• My close attainment for my entire tenure in MOTIVE was over 150% on average.

Helped companies explore new avenues to create value through operational leadership & co-creation of online customer acquisition solutions

• Supervising my team to increase performance and efficiency, evaluating their performance and delivering feedback, reporting to upper management to help them develop strategies and to provide advanced customer support.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Decreased customer-reported errors with a new strategy with the QA department
• Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
• Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
• Drove a team to achieve company initiatives and achieve a high level of productivity

The IT documentation system by Connect-Wise has a versatile dashboard that hosts the most advanced documentation solution in the industry

• Supervising my team to increase performance and efficiency, evaluating their performance and delivering feedback, reporting to the CEO and CTO to help them develop strategies so we help MSPs increase the efficiency of their tech teams by developing an advanced documentation system that integrates everything in a single pane of glass
• Delivered engaging presentations at industry events, showcasing company offerings and attracting prospective clients.
• Obtain new sales opportunities by tracking potential customers, through calls and emails
• Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
• Analyzed market trends to identify new opportunities for business expansion and growth.
• Increased and maintained a level of productivity of 30% overall in terms of revenue generation
• Drove a team to achieve company initiatives and achieve a high level of productivity

Ibex Global is a USA-based, global provider of customized outsourcing solutions and proprietary technology to Fortune 500 and FTSE 100 companies.

• My job was to answer all landed calls and convert those calls into sales regardless if it is a sales call or customer service call and sell Cable, Internet, and Phone service while maintaining the quality of up to 92 % at every call, and meeting daily, weekly and monthly targets of 35% conversion, RGU per hour, RGU per order.
• Closed the month at a 48% conversion rate on Charter Communication.
• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

EASY FARMING manufactures agricultural and forestry machinery used to level a large area of land by laser technology.

• My job was to entertain the customers and take care of after-sales services, Stock, and equipment imports.
• I managed daily, weekly, monthly, and yearly reports.
• Revamped social media strategy with engaging content that led to an increase in follower ship and overall brand awareness.
• Besides that, I was also working to sign a contract with the Punjab Government to sign a subsidy project so the farmers with low turnover could also enhance their yield.
• Increased sales revenue by up to 50%.
• Fostered a culture of continuous improvement within the marketing and sales teams, promoting innovation and best practices sharing.
• Got the tenders from UNDP and US Aid.
• Got the dealership of Pro-shot for the whole of Asia.