Summary
Overview
Work History
Education
Skills
Websites
Civilstatus
Youtubechannel
Resumesource
Personal Information
Languages
References
Accomplishments
Interests
Work Availability
Work Preference
Quote
Timeline
Volunteer
Waseem Hyeder

Waseem Hyeder

Sales and Marketing, Skill to train, The Game Changer
Multan

Summary

Keen observer, passionate to learn, enabler, risk taker, and skilled trainer.

Skills and Ability:

Over 15 years of experience in sales and marketing, customer service, telecom, and the consumer sector.

Multitasking, teamwork, relationship building, and problem solving

Administrative and organizational skills.

Bilingual (English, Urdu, Punjabi, Saraiki Sindhi and Arabic)

Overview

22
22
years of professional experience
3
3
years of post-secondary education

Work History

Territory Sales Specialist

PMCL
4 2021 - Current
  • Sales and Marketing, Customer Services, Communication, Coaching, Problem Solving, Customer Experience, Management, Business Development, Complaint Management, Customer Support

Brand Sales Manager

SM Food Group of Industries
02.2020 - 04.2021
  • Sales and Marketing, Sales Process, Direct Sales, Decision Making, Account Management, Key Accounts, Logistics Management, Relationship Building, Business Development, Complaint Management, Customer Support

Assistant Operations Manager

Cheetay Logistics (Pvt.) Ltd.
09.2019 - 02.2020
  • Customer Services, E-Commerce Operations, Coaching, Team Motivation, Problem Solving, Account Management, Relationship Building, Logistics Management, Customer Support, Time Management, Business Development, Customer Experience and Complaint Management

Assistant Operations Manager

Orient Group of Companies
05.2018 - 07.2019
  • Customer Services, E-Commerce Operations, Sales Management, Direct Sales, Online Sales, Account Management, Problem Solving, Logistics Management, Customer Experience and Customer Support, Complaints Management

Senior Operations Executive

Warid Telecom
02.2015 - 05.2018
  • Customer Services Operations, Customer Experience, Customer Support, Strong oral and written Communication, Team Management, Problem Solving, Training and Development, Complaints Management, CRM

Marketing Operations Coordinator

Black Marketing
01.2014 - 02.2015
  • Operations, Training Management, Coaching, Sales Process, Sales Management, Team Management, Presentation Skills, Training and Development

Customer Services Executive

Telenor Pakistan
01.2011 - 07.2013
  • Customer Services, Operations, Customer Experience, Customer Support, Problem Solving, CRM, Communication, Call center, Time Management, Complaint Management, Relationship Building

Operations Support Coordinator

Warid Telecom
05.2008 - 06.2009
  • Customer Services Operations, Sales and Marketing, Complaints Management, Written Communication, Sales Process, Sales Management

Services Sales Executive

WorldCall Telecom Limited
01.2006 - 01.2007
  • Sales & Marketing Operation, Direct Sales, Business Development, Relationship Building, Customer Support, Sales Management, Sales and Marketing

Sales consultant

EFU Life Assurance Ltd.
03.2003 - 10.2005
  • Sales & Marketing, Financial Services, Account Management, Relationship Building, People Management, Business Development Complaint Management

Education

Master of Science - Public Administration

Virtual University
Virtual University Of Pakistan
05.2021 - 05.2024

Skills

Multiple tasking

Civilstatus

Married

Youtubechannel

Hyedertheexplorer

Resumesource

Jobseeker.com

Personal Information

  • Date of Birth: 10/01/82
  • Gender: Male
  • Nationality: Pakistani

Languages

English
Proficient
C2
Punjabi
Proficient
C2
Sindhi
Intermediate
B1
Urdu
Proficient
C2
Saraiki
Advanced
C1
Arabic
Upper intermediate (B2)

References

  • Muhammad Usman Rasheed, PMCL, 03008631632, Usman.rasheed@jazz.com.pk
  • Wajahat Hussain, PMCL, 03008631275, Wajahat.hussain@jazz.com.pk

Accomplishments

    From May 14th to May 31st, 2018, I worked as an assistant manager (telesales and online sales) in Orient Electronics (Pvt.) Ltd.'s sales and marketing department, reporting to the Head of Marketing. As an employee, I was able to build a strong Telesales team from the ground up, particularly in the home appliances industry, where I established Pakistan's first telesales department, which will be remembered for significantly increasing business volumes and providing a more satisfying customer experience.

    I worked as a "Brand Manager (Gibs & Gold Collection)" in the Sales & Marketing Department from February 20, 2020, to March 31, 2021.The credit for taking many initiatives, but particularly establishing the "Customer Care Department (CCD)" in SM Foods, which has always been remembered for resulting in a significant increase in business volumes.

    Currently I have been working for Jazz (PMCL) for the past 3.6 years, and thanks to God, I have maintained the number one position in my zone, the top three in the region, and the top ten nationwide to date. I have received the national champion award twice during my tenure, and I am on track to receive another at the end of this year as a result of my dedication and commitment to meeting my management and organization's requirements.

Interests

I am interested in exploring new techniques for work and the world

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Master of Science - Public Administration

Virtual University
05.2021 - 05.2024

Brand Sales Manager

SM Food Group of Industries
02.2020 - 04.2021

Assistant Operations Manager

Cheetay Logistics (Pvt.) Ltd.
09.2019 - 02.2020

Assistant Operations Manager

Orient Group of Companies
05.2018 - 07.2019

Senior Operations Executive

Warid Telecom
02.2015 - 05.2018

Marketing Operations Coordinator

Black Marketing
01.2014 - 02.2015

Customer Services Executive

Telenor Pakistan
01.2011 - 07.2013

Operations Support Coordinator

Warid Telecom
05.2008 - 06.2009

Services Sales Executive

WorldCall Telecom Limited
01.2006 - 01.2007

Sales consultant

EFU Life Assurance Ltd.
03.2003 - 10.2005

Territory Sales Specialist

PMCL
4 2021 - Current
Waseem HyederSales and Marketing, Skill to train, The Game Changer