Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.
As a Customer Relations Officer at a trading education floor from February 2022 to August 2023, I successfully balanced the dual responsibilities of cultivating strong client relationships and driving sales. I leveraged my skills to provide exemplary customer support, address concerns, and facilitate effective communication between clients and the organization. In addition, my proactive approach to sales initiatives contributed to revenue growth and business development. This role allowed me to solidify my commitment to superior customer service and strategic relationship management, while also demonstrating a strong aptitude for sales and achieving revenue targets
Communication
undefinedCompleted multiple property trading firm challenges ,
Taught multiple students about trading in financial markets ,
hands on experiences with helping people struggling in financial markets