SYED FARAZ ALI NAQVI
SYSTEM ENGINEER
House No. B-222 Hakeem Villas, Near CP # 05 Malir Cantt, Jinnah Avenue Rd, Karachi,Sindh, Pakistan
Summary
Certified System Engineer with 5 years of experience, thorough understanding of network setups, customized business applications, backup and storage services. Considerable hands-on experience providing IT services and developing security projects. Subject Matter Expert (SME) of network infrastructures necessary to provide day-to-day operational support.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
System Support Engineer
Express Media Group (Pvt.) Ltd.
Karachi
03.2023 - Current
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided detailed network diagrams and procedural guidelines.
- Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
- Tracked problematic system errors by implementing various user support tracking metrics.
- Performed troubleshooting and maintenance of existing network systems.
- Configured security settings and granted system access to groups and individuals.
- Connected to computer of client using remote link to install programs and applications.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
Broadcast & Network Engineer
Dunya Media Group
Karachi
01.2022 - 03.2023
- Produced stories for broadcasting across TV, radio and digital platforms.
- Drafted news headlines for broadcasting to capture listeners with clear and condensed writing.
- Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage.
- Presented developments in stories in live broadcasts and recordings.
- Delivered high-quality reporting, commentary and analysis on both on-air and off-air environments.
Assistant Manager Broadcast & IT
Such TV News
Karachi
02.2020 - 06.2022
- Produced stories for broadcasting across TV, radio and digital platforms.
- Presented developments in stories in live broadcasts and recordings.
- Broadcasted and blind read copy for advertisements and breaking news developments.
- Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts
IT Officer
K21 News
Karachi
08.2018 - 01.2020
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Diploma of Associate Engineering - Computer Information Technology
Aligarh Institute of Technology
Karachi, Pakistan 12.2019 - 12.2021
Matriculation - Computer Science
Future Foundation School
Karachi, Pakistan 12.2017 - 12.2018
Skills
Application installations
5 Engineering experience
Technical Support
Technical Analysis
Hardware and software installation
TCP/IP protocol
Network infrastructure administration
Network security
Switches and routers
Firewalls
Timeline
System Support Engineer
Express Media Group (Pvt.) Ltd.
03.2023 - Current
Broadcast & Network Engineer
Dunya Media Group
01.2022 - 03.2023
Assistant Manager Broadcast & IT
Such TV News
02.2020 - 06.2022
Diploma of Associate Engineering - Computer Information Technology
Aligarh Institute of Technology
12.2019 - 12.2021
IT Officer
K21 News
08.2018 - 01.2020
Matriculation - Computer Science
Future Foundation School
12.2017 - 12.2018