Saddam Ghaffar Qureshi
NETWORK ENGINEER
Karachi
Summary
Experienced Support Engineer familiar with user support and root cause analysis. Advanced knowledge of operations and dedication to see issues through to end. Works well in remote and desk-side environments.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
5
5
Certificates
4
4
Languages
Work History
System Support Engineer
Dreams Netwrok and Technology Pvt.Ltd
Karachi
07.2022 - Current
- Tracked problematic system errors by implementing various user support tracking metrics.
- Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Manage more then 50 co-operative and more then 100 consumer customers.
Site Engineer
Al-Fajr Engineering & Construction Services
Karachi
05.2020 - 05.2021
- Developed cost estimates for planned projects to aid in costing and budget planning efforts.
- Analyzed survey reports, maps, blueprints and other topographical and geologic data to plan infrastructure and construction projects.
- Compiled and presented reports explaining project details to non-technical stakeholders.
- Managed more then 2 or 3 construction sites equipment maintenance to minimize costs and avoid project disruption.
Computer Operator
Techno Consultant Pvt.Ltd
Karachi
01.2016 - 01.2017
- Changed and replaced backup tapes regularly and performed detailed server backups.
- Generated reports covering details about data, system operation and error monitoring.
- Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
- Managed output quality and control of 2 sites documents processed on assigned equipment
Education
Bachelor of Science - Computer Engineering
Sir Syed University of Engineering & Technology
Karachi 01.2018 - 01.2022
High School Diploma -
Degree College
Hyderabad 02.2014 - 09.2016
Matricullation - Science
DJ Grammar High School
Karachi 05.2012 - 05.2013
Skills
Technical Analysis
Quality assurance
Application installations
Debugging skills
Hardware and software installation
Project Management
Technical Writing
Switches and routers
Network security
Network infrastructure administration
Firewalls, VPNs and security products
Certification
Computer Operator
Timeline
Certified Information System Security Proffesional
10-2022
System Support Engineer
Dreams Netwrok and Technology Pvt.Ltd
07.2022 - Current
First Aid
01-2022
AWS EC2 Virtual Machine
09-2021
Google Sites
09-2021
Site Engineer
Al-Fajr Engineering & Construction Services
05.2020 - 05.2021
Bachelor of Science - Computer Engineering
Sir Syed University of Engineering & Technology
01.2018 - 01.2022
Computer Operator
Techno Consultant Pvt.Ltd
01.2016 - 01.2017
High School Diploma -
Degree College
02.2014 - 09.2016
Computer Operator
02-2014
Matricullation - Science
DJ Grammar High School
05.2012 - 05.2013