Syed Ali Hassan Jafri
Network Engineer
Summary
Results-driven Network Engineer with expertise in maintaining Network infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
IT Network Engineer
Nishat Hotels, Properties Limited
Lahore
05.2022 - Current
- My job responsibilities are but not limited to providing technical support to the Mall tenants
- I also have experience of configuring Huawei and Cisco ONTs as internet services are provided to Nishat Hotel and Emporium mall through these ONTs respectively
- I have hands-on experience of configuring Cisco and Ruckus APs as Wi-fi is provided through these devices in Mall
- Handson Experience on Ruckuss, Cisco WLC and Unifi Controller
- I also have Hands-on experience on Cisco Switches as there are more than 200 Cisco switches in mall
- Monitoring the Mall network through both NMS and IAM are also part of daily tasks.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Provided detailed network diagrams and procedural guidelines.
NOC Engineer
Pakistan Telecommunication Company Limited (PTCL)
Lahore
07.2021 - 05.2022
- Provided L2 support to Installers in resolving customer complaints
- Remote configuration of Customer services
- Configuration of Broadband and IPTV services over Fiber infrastructure
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
- Established positive working relationships with users to quickly resolve problems.
- Closed first-time tickets quickly and met resolution volume requirements.
Associate Intern
Nestle Pakistan
Kabirwala
08.2019 - 09.2019
- Sorted and organized files, spreadsheets, and reports.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Computer Engineering
09.2016 - 09.2020
Skills
Modem, ONT, Access points and CCTV cameras configurationundefined
Certification
[NSE-1 Network Security Associate], [Fortinet]
Timeline
[NSE-1 Network Security Associate], [Fortinet]
02-2023
[NSE-2 Network Security Associate], [Fortinet]
02-2023
IT Network Engineer - Nishat Hotels, Properties Limited
05.2022 - Current
NOC Engineer - Pakistan Telecommunication Company Limited (PTCL)
07.2021 - 05.2022
[Cybersecurity Essentials], [Cisco]
12-2020
Associate Intern - Nestle Pakistan
08.2019 - 09.2019
COMSATS University Islamabad - Bachelor of Science, Computer Engineering
09.2016 - 09.2020
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