Suhaib Nadeem
Business Development Manager
Lahore,PB
Summary
Highly experienced business development & sales executive known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Strong international academic background and extensive experience in creating international relations. Understanding and practical experience of 5+ years in the E-Commerce, advertising, logistics, IT, Retail & Manufacturing Industry. Gained experience in strong organization skills. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Business Devlopment Executive
Speed Auto Systems LLC
Dubai, United Arab Emirates
05.2022 - Current
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Managing over 200 accounts and up selling our add-on features and different products.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Identified business development challenges and customer concerns for proactive resolution.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Work on KPI's as set by management and generating over 18% revenue.
- Responsible for having complete knowledge of Speed ERP products & services and able to demonstrate them.
Marketing and Sales Manager
Safwa Display Master
Riyadh, Saudi Arabia
08.2020 - 03.2022
- Managed sales promotions and marketing strategies on major social media sites.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Contact potential customers & companies via phone, email and in person.
- Work on KPI's and revenue targets as set by management.
- Responsible for having complete knowledge of Speed ERP products & services and able to demonstrate them.
- Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 25% in sales.
- Managed over 50 accounts to retain existing relationships and grow share of business.
Sales and Customer Support Executive
Dunya Al-Ailam
Riyadh, Saudi Arabia
07.2019 - 08.2020
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Complete Digital Printing Services, in-store brand advertising, E-commerce Services.
- Facilitated communications between management of inbound and outbound customer calls.
- Communicated with clients regarding account services, statements, and balances.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits
- Managing over 50 calls per day
Customer Service Executive
Aramex
Riyadh, Saudi Arabia
08.2018 - 07.2019
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managing over 30 clients requests & concerns.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies
Jeeny
Customer Service Representative
Riyadh, Saudi Arabia
11.2017 - 08.2018
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed over 50 clientele calls along with their personal data & details.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of International Businness - Business
Limkokwing University of Creative Technology
Cyberjaya, Malasiya 09.2015 - 09.2018
Federal Board For SSC-I & SSC-II - Matric - Computer Science
Jawahar Al-Riyadh International School
Riyadh, Saudi Arabia 08.2011 - 09.2014
Skills
Lead Prospecting
Vendor Management
Proposal Writing
Sales Pipeline Management
Negotiations
Team Leadership
Sales and Marketing
Product Demonstrations
CRM Platforms
Market Trend Analysis
Relationship Building and Rapport
Business Development and Planning
Consultative Sales Techniques
Project Management
Business Development
Prospect Targeting
Order Management
Revenue Generation
Market Penetration
Pipeline Management
Customer Service
Team Building Expertise
Mentoring and Coaching
Relationship Building
Resource Planning
Software Configuration
Requirements Gathering
Product Development
SLA Compliance
Business Intelligence
Business Process Analysis
Computer Skills
Organization and Time Management
Team Building
Dependable and Responsible
Supervision and Leadership
Remote Office Availability
Networking
Quality Assurance
Analytical Thinking
Conflict Resolution
Microsoft Office
Active Listening
Organization
Flexible and Adaptable
Critical Thinking
Excellent Communication
Team Management
Recordkeeping
Timeline
Business Devlopment Executive
Speed Auto Systems LLC
05.2022 - Current
Marketing and Sales Manager
Safwa Display Master
08.2020 - 03.2022
Sales and Customer Support Executive
Dunya Al-Ailam
07.2019 - 08.2020
Customer Service Executive
Aramex
08.2018 - 07.2019
Jeeny
Customer Service Representative
11.2017 - 08.2018
Bachelor of International Businness - Business
Limkokwing University of Creative Technology
09.2015 - 09.2018
IOSH certificate
07-2015
Federal Board For SSC-I & SSC-II - Matric - Computer Science
Jawahar Al-Riyadh International School
08.2011 - 09.2014