Microsoft Excell
Shahbaz Kaifi
Banker
Dera Ghazi Khan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Operations Manager
U Microfinance Bank Limited
4 2019 - 4 2024
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Cash Officer
Khushhali Bank Limited
08.2018 - 04.2019
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Complied with established internal controls and policies.
Customer Service Officer
Khushhali Bank Limited
08.2016 - 08.2018
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Credit Administration Officer
Khushhali Bank Limited
11.2008 - 08.2016
- Streamlined loan approval processes for faster turnaround times, contributing to increased customer satisfaction.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Loan Officer
Khushhali Bank Limited
05.2007 - 11.2008
- Negotiated loan terms and conditions with customers to secure best deal.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
Education
B. Sc (Hons) Agriculture -
NWFP Agricultural University Peshawar
F. Sc (Pre-Med) - undefined
Pak. International School Riyadh, Saudi Arabia
Matric (Science) - undefined
Dera Ghazi Khan Board
Skills
Purchasing and planning
Payroll Administration and Timekeeping
Customer Service
Human Resources
Proficient in [Software]
Delegating Work
Records Organization and Management
Warehouse Operations
Client Relations
Customer Retention
Written Communication
Decision-Making
Certification
FREELANCING
Passport
AA4983223
Cell
+971-505-727583
CNIC
32102-1008322-1
Personal Information
- Domicile: Dera Ghazi Khan (Punjab)
- Father's Name: Syed Kifayat Hussain
- Date of Birth: 04/01/84
- Marital Status: Married
Software
Microsoft Word
Google Drive
Timeline
DIGITAL MARKETING
02-2020
FREELANCING
10-2019
Cash Officer
Khushhali Bank Limited
08.2018 - 04.2019
Customer Service Officer
Khushhali Bank Limited
08.2016 - 08.2018
Credit Administration Officer
Khushhali Bank Limited
11.2008 - 08.2016
Loan Officer
Khushhali Bank Limited
05.2007 - 11.2008
Operations Manager
U Microfinance Bank Limited
4 2019 - 4 2024
B. Sc (Hons) Agriculture -
NWFP Agricultural University Peshawar
F. Sc (Pre-Med) - undefined
Pak. International School Riyadh, Saudi Arabia
Matric (Science) - undefined
Dera Ghazi Khan Board