Sardar Jarrar Ur Rehman
Business Development Manager
Islamabad
Summary
Dynamic leader with a proven track record enhancing operational efficiency and expanding market presence. Expert in strategic business planning and project management, demonstrated by a 80% revenue increase in the B2B segment and successful partnerships with giants like PepsiCo and S&P Global. Excels in decision-making and communication, ensuring high client satisfaction and retention. Excited to explore new opportunities, committed to continuous learning and improvement.
Overview
6
6
years of professional experience
Work History
Business Development Manager
BusCaro Technologies Pvt Ltd
01.2023 - Current
- Developed and executed strategic initiatives to drive business growth and expand market share within the B2B and B2B2C segment.
- Led presentations and pitches to potential clients, effectively communicating value propositions, and securing new business accounts.
- Built and maintained strong relationships with clients and partners, ensuring high levels of satisfaction and retention.
- Successfully negotiated and closed complex deals and partnerships, resulting in a 80% increase in revenue in the B2B segment.
- Successfully launched and onboarded business accounts like PepsiCo International, S&P Global, BestWay Cement, Lucky Core Industries, Foodpanda, etc., and brought them onto BusCaro's platform.
Supply Chain and Acquisitions Lead
Swvl
01.2022 - 11.2022
- Developed and executed strategies to identify, assess, and onboard potential vehicle suppliers and drivers in target markets.
- Increased the fleet size from 100 to 500 operational vehicles.
- Implemented rigorous screening and vetting processes for both vehicles and drivers to uphold safety and service standards, achieving a 99% compliance rate.
- Monitored market dynamics and trends to anticipate demand fluctuations and proactively adjust acquisition strategies accordingly.
- Leveraged data analytics and performance metrics to track supply metrics, identify areas for improvement, and drive operational excellence.
- Defined and created SOPs, reliability, and performance metrics to ensure and improve service standards.
Vendor Relations Specialist
Swvl
09.2021 - 12.2021
- Managed vendor relationships to ensure timely delivery of services.
- Negotiated contracts and agreements with vendors to secure favourable terms and pricing for the company.
- Conducted regular performance evaluations of vendors to assess quality, reliability, and adherence to service level agreements.
- Resolved issues and disputes with vendors in a professional and diplomatic manner to maintain positive relationships.
- Collaborated with internal teams such as operations, finance, and legal to support vendor-related initiatives and projects.
- Monitored market trends and conducted competitor analysis to identify potential new vendors and opportunities for improvement.
Technical Support Specialist
Motive
10.2020 - 06.2021
- Customer Service Analysis- collect customer support requests and bugs; relay findings to product and engineering team
- System Evaluation- valuation of existing tools and work with engineering to develop tools to enable functions Addressing customer requests through inbound,outbound calls and email support
- Greeting,advising,handling inquiries and complaints of customers Problem solving and setting targets
- Resolved over 80 technical support inquiries per day.
Co Founder/Business Owner
Marco's Pizza Restaurant
01.2019 - 02.2020
- Recruiting, training and supervising the staff
- Promoting and marketing the business
- Agreeing and managing the budgets
- Overseeing stock levels and ordering supplies
- Greeting, advising, handling enquiries and complaints of customers
- Handling administration and paperwork Liaising with customers, employees, suppliers, licensing authorities and sales representatives
- Making improvements to the running of the business and developing the restaurant
Education
Bachelor of Science - Business Management
University of London
London, UK 04.2001 -
GCE 'O And 'A Levels - Economics, Business Studies
Cambridge International Examinations
Islamabad, Pakistan 04.2001 -
Skills
Decision making
Timeline
Business Development Manager
BusCaro Technologies Pvt Ltd
01.2023 - Current
Supply Chain and Acquisitions Lead
Swvl
01.2022 - 11.2022
Vendor Relations Specialist
Swvl
09.2021 - 12.2021
Technical Support Specialist
Motive
10.2020 - 06.2021
Co Founder/Business Owner
Marco's Pizza Restaurant
01.2019 - 02.2020
Bachelor of Science - Business Management
University of London
04.2001 -
GCE 'O And 'A Levels - Economics, Business Studies
Cambridge International Examinations
04.2001 -
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