Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative

Saba Ahmed

Banker
Karachi,Sindh

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Bank Teller

Habib Metropolitan Bank NHS Branch (Navy Housing Scheme Zamzama Karachi )
Karachi , Sindg
04.2017 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Sold and cross-sold bank products to new and existing customers.
  • Counted and packaged currency and coins.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Replenishment of ATM Machine on Daily Basis
  • Reconcile failed transaction through EJ Roll and settlement
  • Maintained friendly and professional customer interactions.
  • Processed customer transactions accurately and efficiently.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

CSO Representative

Bank Alfalah
Karachi
  • Maintained up-to-date knowledge of product and service changes.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Trained new personnel regarding company operations, policies and services.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.

CSO

Tameer Micro Finance Bank
Karachi
  • Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
  • Complies with bank operations and security procedures by participating in all dual-control functions
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.

Education

Bachelor of Arts -

University of Karachi
Karachi

Skills

    Cash counting

Currency packaging

Deposit and withdrawal management

Accounting systems and software

Sales expertise

Interests

Travelling

Music

Timeline

Bank Teller

Habib Metropolitan Bank NHS Branch (Navy Housing Scheme Zamzama Karachi )
04.2017 - Current

Bachelor of Arts -

University of Karachi

CSO Representative

Bank Alfalah

CSO

Tameer Micro Finance Bank
Saba AhmedBanker