Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative

Saba Ahmed

Banker
Karachi,Sindh

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Bank Teller

Habib Metropolitan Bank NHS Branch (Navy Housing Scheme Zamzama Karachi )
Karachi , Sindg
2017.04 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Sold and cross-sold bank products to new and existing customers.
  • Counted and packaged currency and coins.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Replenishment of ATM Machine on Daily Basis
  • Reconcile failed transaction through EJ Roll and settlement
  • Maintained friendly and professional customer interactions.
  • Processed customer transactions accurately and efficiently.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

CSO Representative

Bank Alfalah
Karachi
  • Maintained up-to-date knowledge of product and service changes.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Trained new personnel regarding company operations, policies and services.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.

CSO

Tameer Micro Finance Bank
Karachi
  • Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
  • Complies with bank operations and security procedures by participating in all dual-control functions
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.

Education

Bachelor of Arts -

University of Karachi
Karachi

Skills

    Cash counting

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Interests

Travelling

Music

Timeline

Bank Teller

Habib Metropolitan Bank NHS Branch (Navy Housing Scheme Zamzama Karachi )
2017.04 - Current

Bachelor of Arts -

University of Karachi

CSO Representative

Bank Alfalah

CSO

Tameer Micro Finance Bank
Saba AhmedBanker