Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Nadia  Jojuis

Nadia Jojuis

Private Service/ Office Work
Karachi,Pakistan

Summary

Senior Administrative Officer with over Number years of experience providing corporate support office-based activities to encourage team business efforts. Effectively interfaces between managers on operational and administrative support issues to achieve consensus. Provides support and assistance to colleagues to deliver quality service. Self-motivated Senior Administrative Executive with creativity in solving long-standing deficiencies with unprecedented solutions. Fast-paced organizer of vast datasets known for effortless coordination of back-end specifics to help high-level operations run smoothly. Exceptional written and verbal communicator known for concise language and thoughtful conveyance of information between proper channels.

Overview

17
17
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Senior Administrative Officer

Attock Petroleum Ltd
Karachi, Pakistan
03.2015 - Current
  • Managed staff development, underperformance issues and employee relations to adopt consistent, fair and objective decision-making.
  • Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.
  • Developed and implemented business administration systems, databases and recording systems to support operational delivery.
  • Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.

Customer Representative

Bank Alfalah Ltd
Karachi, Pakistan
08.2012 - 02.2015
  • Resolved concerns with products or services to help with retention and drive sales.
  • Responded to customer calls and emails to answer questions about products and services.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Conducted surveys to determine customer opinion of products and services.

Front Desk Officer / Receptionist

Humtv Network
Karachi, Pakistan
08.2008 - 07.2012
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Branch Customer Service Officer

Mitsubishi/ Orient Electric
Karachi, Pakistan
07.2006 - 08.2008


  • Consulted with customers on individual needs and offered solutions aligned with individual situations and preference.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Managed timely and effective replacement of damaged or missing products.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

B.A - Economics

Bachelor of Arts
Karachi University
07.2016 - 07.2018

Matriculation - Science

Al Sehar Girls School
Jonejo Town
07.2004 - 07.2006

Intermediate - Commerce

Karachi Board
07.2006 - 07.2008

Skills

Office procedures

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Work Availability

monday
tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

B.A - Economics

Bachelor of Arts
07.2016 - 07.2018

Senior Administrative Officer

Attock Petroleum Ltd
03.2015 - Current

Customer Representative

Bank Alfalah Ltd
08.2012 - 02.2015

Front Desk Officer / Receptionist

Humtv Network
08.2008 - 07.2012

Branch Customer Service Officer

Mitsubishi/ Orient Electric
07.2006 - 08.2008

Intermediate - Commerce

Karachi Board
07.2006 - 07.2008

Matriculation - Science

Al Sehar Girls School
07.2004 - 07.2006
Nadia JojuisPrivate Service/ Office Work