Basharat Ali

• Installation and configuration of internet modem.
• Taking backup of all critical server dumps, daily IDS, Opera installation, configuration and software installation.
• Operating all kinds of video conference equipment.
• Managing and monitoring of all installed system and IT infrastructure.
• Installing, configuring,testing and maintaining operating system,application software and system management tools.
• Reducing downtime with proactive monitoring of network devices and rapid troubleshooting.
• Optimized routing protocols to improve data transfer speeds across the organization's network infrastructure.
• Managed, tracked, and coordinated problem resolution and escalation processes.
• Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
• Diagnosed network problems involving combination of hardware, software, and communications issues.
• Implementing and monitoring security measures to protect the hotel’s IT systems from cyber threats. Ensure data protection and compliance with relevant regulations, including regular backups and disaster recovery plans.

• Provide technical support and troubleshooting for hardware, software, and network-related issues.
• Install, configure, and maintain servers, operating systems, and software applications.
• Monitor system performance and identify areas for improvement.
• Perform regular maintenance tasks, including system updates, patches, and backups.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Document support procedures, system configurations, and troubleshooting steps.

3- Month Internship