Muhammad Rehan Rashid
House#E 81/24 Abid Colony Ali Street Ghazi Road Lahore,Cantt
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Universal Service Officer
MCB ISLAMIC BANK
Lahore
07.2022 - Current
- Officiating as BOM in the absent of BOM in any Branch
- Account Opening
- Locker opening & Custodian
- Greet customers and provide them with information about products and/or services.
- Cash receipt payment/ posting. Utility Bills collections/ Cross Branch Transactions.
- Posting of Inward and Outward Clearing Cheques.
- Preparation of Drafts, Pay Orders etc.
- Custody of Cash maintained in the Vault, along with the other Key Holders.
- Ensure minimum waiting time for customers while doing cash transactions and deal each customer politely & with courtesy.
- Balance the branch and ATM replenishment.
Manager Teller Service
HBL
Lahore
11.2018 - 07.2022
- Custody of Cash maintained in the Vault, along with the other Key Holders.
- Carrying out Cash from the Vault to Tellers' Counter area.
- Supervising daily Cash in and Cash out to/from Vault.
- GL reconciliations.
- Effectively managing counter's cash requirements.
- Promptly reporting of Cash Excess or Shortages, to Manager Remittance/Operations Manager, as appropriate.
- Resolving the identified differences in Daily Cash Positions.
- Ensure that Counter Cash & Overall Cash on Premises Limit is not exceeded.
- Officiating as BOM in the absent of BOM in any Branch.
Cash Officer
HBL
Lahore
11.2014 - 11.2018
- Greet customers as they arrive in the bank and provide them with information about products and/or services.
- Error free execution of all customer/branch based financial (cash receipt and payments) and all other non-financial transactions as per delegated authority and SOPs, to ensure accurate processing and optimum level of customer satisfaction.
- Cash receipt payment / sorting / posting. Utility Bills collections/ Cross Branch Transactions.
- Posting of Inward and Outward Clearing Cheques.
- Preparation of Drafts, Pay Orders etc.
- Custody of Cash maintained in the Vault, along with the other Key Holders.
- Ensure minimum waiting time for customers while doing cash transactions and deal each customer politely & with courtesy.
- Balance the branch and ATM replenishment.
- Maintain cash in hand and Vault in accordance with State bank's clean note policy and assigned cash-in-safe limits, to avoid regulatory penalties / payment of excess premium and to attain satisfactory audit rating.
Education
Bachelor of Commerce - Accounting And Auditing
University of The Punjab
Lahore01-2013
FSc Pre-Engineering - Mathematics And Physic
Govt College Of Township,Lahore
Lahore01-2008
Matriculation - Mathematics And Physic
Div.Model Public High Shool
Lahore01-2006
Skills
- Ms Office
- Reporting and documentation
- Multitasking
- Effective customer communication
- Time Management
Languages
Mewati
First Language
Urdu
Proficient
C2
Punjabi
Advanced
C1
English
Upper Intermediate
B2
Timeline
Universal Service Officer
MCB ISLAMIC BANK
07.2022 - Current
Manager Teller Service
HBL
11.2018 - 07.2022
Cash Officer
HBL
11.2014 - 11.2018
Bachelor of Commerce - Accounting And Auditing
University of The Punjab
FSc Pre-Engineering - Mathematics And Physic
Govt College Of Township,Lahore
Matriculation - Mathematics And Physic
Div.Model Public High Shool