Muhammad Mahad Riaz

At Motive, as a Senior Tier 1 Representative, I enhanced customer satisfaction through expert handling of complex issues and proficient use of CRM software. Known for empathy, multitasking under pressure, and training new staff, I significantly contributed to efficient operations and high client retention.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.