Summary
Overview
Work History
Education
Skills
Timeline
Generic
Muhammad Awais Qureshi

Muhammad Awais Qureshi

Banking
Bahawalpur, Punjab

Summary

Hey there, I successfully graduated from Islamia University Bahawalpur. I am diligent, self disciplined, committed to life long learning, and i genuinely want to build a successful career in the industry. Outside of work, i keep myself fit and active. So my concentration and energy levels are always high. My strengths include my flexibility, my past pace of work which means i will get more work done than average employee, and my adaptability to change. I am the type of person who will be a positive role model for your company, and i will support the organization in any change it wants to make while working hard to repay the trust you will have showed in hiring me.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Inbound Customer Service Representative

NRSP Microfinance Bank Ltd
Bahawalpur, Punjab
01.2022 - Current
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Administration Officer

DATA Medicine Company
Bahawalpur, Punjab
10.2021 - 12.2021
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Created, prepared, and delivered reports to various departments.

Education

Masters of Public Administration - Public Administration

Islamiya University Bahawalpur
Bahawalpur, Punjab
05.2001 -

Bachelor of Arts - Economics

Islamia University Bahawalpur
Bahawalpur, Punjab
05.2001 -

Intermediate In Computer Science - Computer And Information Sciences

Millat College
Bahawalpur, Punjab
05.2001 -

Skills

    Telemarketing Expertise

Inbound Sales

Complaint Handling

Product Knowledge

Organizational Skills

Multitasking Abilities

Excellent Communication

Banking Operations Knowledge

Time Management

Attention to Detail

Analytical Skills

Active Listening

Interpersonal Skills

Marketing Campaigns

Decision-Making

Timeline

Inbound Customer Service Representative

NRSP Microfinance Bank Ltd
01.2022 - Current

Administration Officer

DATA Medicine Company
10.2021 - 12.2021

Masters of Public Administration - Public Administration

Islamiya University Bahawalpur
05.2001 -

Bachelor of Arts - Economics

Islamia University Bahawalpur
05.2001 -

Intermediate In Computer Science - Computer And Information Sciences

Millat College
05.2001 -
Muhammad Awais QureshiBanking