Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Awais Qureshi

Muhammad Awais Qureshi

Banking
Bahawalpur, Punjab

Summary

Hey there, I successfully graduated from Islamia University Bahawalpur. I am diligent, self disciplined, committed to life long learning, and i genuinely want to build a successful career in the industry. Outside of work, i keep myself fit and active. So my concentration and energy levels are always high. My strengths include my flexibility, my past pace of work which means i will get more work done than average employee, and my adaptability to change. I am the type of person who will be a positive role model for your company, and i will support the organization in any change it wants to make while working hard to repay the trust you will have showed in hiring me.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Inbound Customer Service Representative

NRSP Microfinance Bank Ltd
01.2022 - Current
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Administration Officer

DATA Medicine Company
10.2021 - 12.2021
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Created, prepared, and delivered reports to various departments.

Education

Masters of Public Administration - Public Administration

Islamiya University Bahawalpur
Bahawalpur, Punjab
05.2001 -

Bachelor of Arts - Economics

Islamia University Bahawalpur
Bahawalpur, Punjab
05.2001 -

Intermediate In Computer Science - Computer And Information Sciences

Millat College
Bahawalpur, Punjab
05.2001 -

Skills

    Telemarketing Expertise

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Timeline

Inbound Customer Service Representative

NRSP Microfinance Bank Ltd
01.2022 - Current

Administration Officer

DATA Medicine Company
10.2021 - 12.2021

Masters of Public Administration - Public Administration

Islamiya University Bahawalpur
05.2001 -

Bachelor of Arts - Economics

Islamia University Bahawalpur
05.2001 -

Intermediate In Computer Science - Computer And Information Sciences

Millat College
05.2001 -
Muhammad Awais QureshiBanking