Summary
Overview
Work History
Education
Skills
Languages
Certification
Strengths
Timeline
Generic

Muhammad Junaid Ayub

Karachi,Pakistan

Summary

Experienced Retail Sales Associate with a proven track record of exceeding sales targets, providing exceptional customer service and team collaboration. Earned numerous accolades for top performance. Excited to bring in-depth knowledge of sales strategies and merchandising to new opportunities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Branch Manager

RIOS
Karachi
09.2024 - 08.2025
  • Company Overview: RIOS is a brand that operates as a distributor of beauty and personal care products, including cosmetics, skincare, haircare, and more, with a focus on authentic and original products. They offer a wide range of local and international brands, catering to a diverse customer base. RIOS operates through a mix of standalone stores and shop-in-shop models, with partnerships like those with Stylo and Al-Fatah. They also have a strong online presence. Key Features: Distribution Network: RIOS acts as a distributor for over 100 local and International brands. Product Range: They offer a broad selection of products, including makeup, skincare, haircare, fragrances, electronics, lingerie, men's care, and kids' products. Authenticity Focus: RIOS is committed to providing 100% authentic and original branded products. Store Presence: They have 14 standalone stores and partnerships with over 200 Stylo shops. Online Presence: RIOS has an online store (Rios.pk) where customers can shop. Mission: RIOS aims to cater to diverse needs and provide quality products. Customer Base: RIOS has a large customer base, with over 500,000+ satisfied customers.

Branch Manager

Firhaj footwear pvt ltd
Karachi
08.2020 - 08.2024
  • Company Overview: Firhaj is the retail division of Firhaj Footwear Private Limited, holding the license for International brands Hush Puppies and CAT in Pakistan. With a retail network of 70+ company-operated outlets and 100+ dealership points across the country, Firhaj aims to Inspire people to live a better day through fashion.
  • Visual Merchandising and Retail Operations Management skills
  • Team Leadership and Customer Service Management skills
  • Sales and Inventory Management skills
  • Strong Analytical and Problem-Solving skills
  • Excellent Communication and Interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Prior experience in retail management is a plus
  • Bachelor's degree in Business Administration or related field
  • Firhaj is the retail division of Firhaj Footwear Private Limited, holding the license for International brands Hush Puppies and CAT in Pakistan. With a retail network of 70+ company-operated outlets and 100+ dealership points across the country, Firhaj aims to Inspire people to live a better day through fashion.

Assistant Manager

Firhaj footwear pvt ltd
Karachi
04.2016 - 06.2020
  • Company Overview: Firhaj is the retail division of Firhaj Footwear Private Limited, holding the license for international brands Hush Puppies and CAT in Pakistan. With a retail network of 70+ company-operated outlets and 100+ dealership points across the country, Firhaj aims to inspire people to live a better day through fashion.
  • Visual Merchandising and Retail Operations Management skills
  • Team Leadership and Customer Service Management skills
  • Sales and Inventory Management skills
  • Strong Analytical and Problem-Solving skills
  • Excellent Communication and Interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Prior experience in retail management is a plus
  • Bachelor's degree in Business Administration or related field
  • Firhaj is the retail division of Firhaj Footwear Private Limited, holding the license for international brands Hush Puppies and CAT in Pakistan. With a retail network of 70+ company-operated outlets and 100+ dealership points across the country, Firhaj aims to inspire people to live a better day through fashion.

Education

B.com -

University of Karachi
Pakistan

Skills

  • Customer Service Sales
  • Merchandising
  • Inventory Management
  • Team Collaboration
  • Microsoft Office
  • Point of Sale (POS) Systems
  • Problem Solving
  • Microsoft Dynamics 365 2024
  • Microsoft Dynamics AX 2012 to 2016

Languages

English
Intermediate
B1
Urdu
Upper Intermediate
B2

Certification

  • Effective Selling Strategies, Enhanced understanding of sales strategies through an online course provided by Sales Hacker.
  • Customer Service: Soft Skills Fundamentals, Improved soft skills for excellent customer service through online certification provided by Udemy.

Strengths

  • Customer Relationship Specialist, Proven success in establishing rapport and building strong relationships with diverse customer base resulting in repeat business.
  • Persuasive Communicator, Proven record of adapting communication style to suit customers' needs ensuring more effective sales presentations and customer service interactions.
  • Sales Team Collaborator, Effectively worked with team members to exceed sales goals by 15% for three consecutive quarters at Best Buy.

Timeline

Branch Manager

RIOS
09.2024 - 08.2025

Branch Manager

Firhaj footwear pvt ltd
08.2020 - 08.2024

Assistant Manager

Firhaj footwear pvt ltd
04.2016 - 06.2020

B.com -

University of Karachi

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Muhammad Junaid Ayub