Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic
MASHOOD AHMED

MASHOOD AHMED

Karachi

Summary

Committed to client relationships, exceptional service, and a remarkable corporate management experience. Courteous, excellent organizational skills and highly efficient with a unique understanding of the travel and hotel industry and the people who work in it. An experienced travel expert who is able to make the best possible travel arrangements for a client's destination, mode of transport and travel dates. Highly motivated, target driven and with exceptional multi-tasking skills along with an ability to produce tailor-make itineraries for travel to short or long-haul destinations. Extensive understanding in domestic and international destination, code sharing, airline and interlining routes, and recurrent flyer programs. Now looking forward to a making a significant contribution with an ambitious travel department that offers a genuine opportunity for progression.

Overview

16
16
years of professional experience

Work History

Lead Admin & Security (Deputy Manager)

Marie stopes Pakistan Support Office
Karachi
06.2021 - Current
  • Led team of over 20 staff in managing operations across multiple functions.
  • Oversaw cafeteria management to ensure quality service and compliance.
  • Directed travel desk operations including hotel bookings, corporate events, and air travel arrangements.
  • Managed front desk operations to enhance visitor experience and efficiency.
  • Coordinated vendor inductions and invoice management for seamless procurement processes.
  • Administered petty cash, work orders, and service notes for operational effectiveness.
  • Managed nationwide fleet operations, including maintenance tracking and vehicle disposals.
  • Ensured security measures through CCTV operations and coordination with local authorities.

Assistant Manager Admin Hotel & Travel Management

Marie stopes Pakistan Head Office
Karachi
12.2016 - 06.2021
  • Company Overview: Marie stopes (MSS) is a UK based International NGO
  • Arrange worldwide / nationwide tickets for MSS employees
  • Arrange worldwide / nationwide hotel reservations for MSS employees
  • Deals with vendors
  • Check and manage invoices record of vendors
  • Arrange training & meeting events with hotels nationwide
  • Manage budget record
  • Control airfare pricing
  • Negotiations with vendors
  • Maintain saving report
  • Arrange Pick & drop through hotel / rent a cars
  • Strong follow up over bookings & travel detail
  • Share daily travel updates with MSS
  • Arrange On arrival visas service
  • Arrange airport protocol for MSS
  • Arrange worldwide visas for MSS employees through vendors
  • Marie stopes (MSS) is a UK based International NGO

International Corporate Trainer

Qualiy Aviation - Carlson Wagonlit Travel
Karachi
09.2014 - 12.2016
  • Delivered customer support services to CWT clients, enhancing overall satisfaction.
  • Managed client relationships with CWT Global, including ORACLE and CITI BANK.
  • Served Quality aviation local clients such as ROCHE, LUCKY CEMENT, GETZ, and BBRAUN.
  • Facilitated bookings in accordance with client requirements and agreements.
  • Assisted clients with visa documentation to ensure compliance with regulations.
  • Coordinated hotel bookings for CWT global clients through GDS systems.
  • Issued tickets based on guidelines established by global clients according to CDR regulations.

Customer Service Representative

Siemens Pakistan
05.2015 - 10.2015
  • Providing customer service to Siemens employee at their office
  • Handling international / domestic queries
  • Facilitate him with require services
  • Deals in hotel arrangement as per the requirement
  • Guide them best possible routes / cheaper flight options as per the policy

Senior Corporate Travel Consultant

Gerry's Travel Agency
Karachi
11.2010 - 09.2014
  • Delivered efficient and courteous travel booking services to holidaymakers.
  • Created tailor-made luxury holidays while ensuring adherence to administrative terms and conditions.
  • Promoted to HRG Gerry's Implant Desk Officer within five months at MERCK (Pte) Ltd, Pakistan.
  • Provided customer support services for Merck Group, enhancing client satisfaction.
  • Coordinated annual sales conferences in various countries for 500 employees.
  • Arranged group travel logistics for large teams, successfully managing trips to U.A.E. in January 2012.

TRAVEL CONSULTANT

Mandviwalla Travel Agency
10.2009 - 10.2010
  • Company Overview: IATA
  • Deals in Corporate & Walk In clients
  • Deals In International and domestic ticketing
  • Arrange all best travel needs for clients
  • Visa assistance
  • All necessary related works
  • Answering by Email and chat service.
  • Comprehensive support
  • Promotion of value added services offered by the Company
  • IATA

Education

G.A.P - Graphic and Animation Program Course

National Computer Academy
Karachi, Pakistan

GALILEO Ticketing Functionally Course

Travel Port Pakistan

AMADEUS Basic Functional Course

Amadeus Pakistan

ABACUS domestic ticketing course

Abacus Pakistan

Continuation in Bechelors Program

Skills

  • Facility management and administration
  • Corporate travel and event planning
  • Security oversight
  • Project planning
  • Cost reduction
  • Compliance
  • Team leadership
  • Business intelligence and analysis
  • Staff and vendor management
  • Policy development
  • Effective communication
  • Complex Problem-solving

References

Available on request.

Personal Information

  • Date of Birth: 11/03/87
  • Nationality: Pakistan
  • Driving License: Yes

Timeline

Lead Admin & Security (Deputy Manager)

Marie stopes Pakistan Support Office
06.2021 - Current

Assistant Manager Admin Hotel & Travel Management

Marie stopes Pakistan Head Office
12.2016 - 06.2021

Customer Service Representative

Siemens Pakistan
05.2015 - 10.2015

International Corporate Trainer

Qualiy Aviation - Carlson Wagonlit Travel
09.2014 - 12.2016

Senior Corporate Travel Consultant

Gerry's Travel Agency
11.2010 - 09.2014

TRAVEL CONSULTANT

Mandviwalla Travel Agency
10.2009 - 10.2010

G.A.P - Graphic and Animation Program Course

National Computer Academy

GALILEO Ticketing Functionally Course

Travel Port Pakistan

AMADEUS Basic Functional Course

Amadeus Pakistan

ABACUS domestic ticketing course

Abacus Pakistan

Continuation in Bechelors Program

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MASHOOD AHMED