Hi, I’m
JAWAD IFTIKHAR
ASSISTANT MANAGER
MOQ's No.01 CMES DP Chaklala Rawalpindi
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
10
years of professional experience
8
years of post-secondary education
2
Certifications
4
Languages
Work History
CSD (Canteen Store Department)Rawalpinid
Assistant Manager
03.2021 - Current
Job overview
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Ruba Digital Pvt Ltd Shinkiari Mansehra
Franchise Manager
02.2018 - 03.2021
Job overview
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
CCL Pharmaceutical Pvt Ltd Rawalpindi
Sales Promotion Officer
05.2015 - 02.2018
Job overview
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
- Developed lists of prospective clients from sources such as newspaper items, company records and local merchants.
- Motivated team members to meet and exceed sales targets.
- Researched and identified new business opportunities.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Worked with team to achieve sales goals for products.
- Developed creative displays and signage to draw customers to products.
- Maintained accurate records of promotional events and customer interactions.
- Monitored customer preferences to determine focus of sales efforts.
- Scheduled appointments with potential customers for product installation.
- Provided exceptional customer service to drive satisfaction.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Searle Pharmaceutical Pvt Ltd Islamabad
Medical Information Executive
01.2013 - 04.2015
Job overview
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
- Developed lists of prospective clients from sources such as newspaper items, company records and local merchants.
- Motivated team members to meet and exceed sales targets.
- Researched and identified new business opportunities.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Worked with team to achieve sales goals for products.
- Developed creative displays and signage to draw customers to products.
- Maintained accurate records of promotional events and customer interactions.
- Monitored customer preferences to determine focus of sales efforts.
- Scheduled appointments with potential customers for product installation.
- Provided exceptional customer service to drive satisfaction.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Education
Hazara University Dhodial MansehraGCMS Mansehra
Bachelor of Business Administration (Hons) 4 Years from Marketing
09.2008 - 08.2012
BISE AbbottabadAl Quran Beacon School & College Mansehra
Higher Secondary School Certificate from F.Sc Pre Engineering
07.2005 - 08.2007
BISE Abbottabad Al Quran Beacon School & College Mansehra
Secondary School Certificate from S.Sc Science
03.2003 - 04.2005
Skills
Recruiting and interviewing
Business administration
Staff supervision
Business planning
MS Office (Excel, Word, Powerpoint)
Software (POS, IMS, HPMS, 360 Dynamic, RMS, Photoshop, Desktop Application))
Operations management
Operating System
Certification
3 Months Diploma of Basic Computer Course from S.P.F Mansehra.
Timeline
Assistant Manager
CSD (Canteen Store Department)
03.2021 - Current
Franchise Manager
Ruba Digital Pvt Ltd
02.2018 - 03.2021
Sales Promotion Officer
CCL Pharmaceutical Pvt Ltd
05.2015 - 02.2018
Medical Information Executive
Searle Pharmaceutical Pvt Ltd
01.2013 - 04.2015
3 Months Diploma of Basic Computer Course from S.P.F Mansehra.
06-2012
3 Months Diploma of Basic English Language Course from S.P.F Mansehra.
06-2012
Hazara University Dhodial Mansehra
Bachelor of Business Administration (Hons) 4 Years from Marketing
09.2008 - 08.2012
BISE Abbottabad
Higher Secondary School Certificate from F.Sc Pre Engineering
07.2005 - 08.2007
BISE Abbottabad
Secondary School Certificate from S.Sc Science
03.2003 - 04.2005