JAWAD IFTIKHAR
Management
Rawalpindi
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
ASSISTANT MANAGER
CSD (Canteen Store Department)
03.2021 - Current
- Mentored team members to enhance professional development and accountability in workplace
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Reviewed sales and gross profit report to assess company efficiency
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Completed regular inventory counts to verify stock levels, address discrepancies, handling cash and process daily stock inventory
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Developed strategy to increase sales and drive profits
- Identified and communicated customer needs to supply chain capacity and quality teams.
FRANCHISE CONTROLLER
Ruba Digital Pvt Ltd
02.2018 - 03.2021
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Managed purchasing, sales, marketing and customer account operations efficiently
- Interacted well with customers to build connections and nurture relationships
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Trained new employees on proper protocols and customer service standards
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Reported issues to higher management with great detail.
SALES PROMOTION OFFICER
CCL Pharmaceutical Pvt Ltd
05.2015 - 02.2018
- Identified interested and qualified customers to provide potential customers with additional information regarding product
- Identified potential marketing opportunities to increase brand awareness
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials
- Developed lists of prospective clients from sources such as newspaper items, company records and local merchants
- Motivated team members to meet and exceed sales targets
- Researched and identified new business opportunities
- Collaborated with sales staff to identify target customers, promote products and increase sales
- Worked with team to achieve sales goals for products.
MEDICAL INFORMATION EXECUTIVE
Searle Pharmaceutical Pvt Ltd
01.2013 - 04.2015
- Identified interested and qualified customers to provide potential customers with additional information regarding product
- Identified potential marketing opportunities to increase brand awareness
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials
- Developed lists of prospective clients from sources such as newspaper items, company records and local merchants
- Motivated team members to meet and exceed sales targets
- Researched and identified new business opportunities
- Worked with team to achieve sales goals for products
- Developed creative displays and signage to draw customers to products
- Maintained accurate records of promotional events and customer interactions
- Monitored customer preferences to determine focus of sales efforts
- Scheduled appointments with potential customers for product installation
- Provided exceptional customer service to drive satisfaction
- Organized and stocked merchandise to keep necessary levels for sales demand.
Education
Bachelor of Business Administration (Hons) 4 Years - Marketing
Hazara University Dhodial Mansehra - GCMS Mansehra
06.2008 - 06.2012
Higher Secondary School Certificate - F.Sc (Pre Engineering)
BISE Abbottabad - Al Quran Beacon School & College Mansehra
05.2005 - 06.2007
Secondary School Certificate - S.Sc (Science)
BISE Abbottabad - Al Quran Beacon School & College Mansehra
03.2003 - 03.2005
Skills
Recruiting and Interviewingundefined
Personal Information
- Passport Number: CB - 1576402
- CNIC Number: 13503-5871640-1
- Father's Name: Iftikhar Ahmed
- Date of Birth: 12/12/87
- Nationality: Pakistani
- Marital Status: Married
Internship Program
3 months Internship Program from International News Bureau (INB). In which we learn about the marketing of different products, team management, customer relationship, customer dealing, and managerial skills.
References
Will be Provided on Demand
Certification
Basic English Language Course
Timeline
ASSISTANT MANAGER
CSD (Canteen Store Department)
03.2021 - Current
FRANCHISE CONTROLLER
Ruba Digital Pvt Ltd
02.2018 - 03.2021
SALES PROMOTION OFFICER
CCL Pharmaceutical Pvt Ltd
05.2015 - 02.2018
MEDICAL INFORMATION EXECUTIVE
Searle Pharmaceutical Pvt Ltd
01.2013 - 04.2015
Basic English Language Course
06-2012
Basic Computer Course
06-2012
Bachelor of Business Administration (Hons) 4 Years - Marketing
Hazara University Dhodial Mansehra - GCMS Mansehra
06.2008 - 06.2012
Higher Secondary School Certificate - F.Sc (Pre Engineering)
BISE Abbottabad - Al Quran Beacon School & College Mansehra
05.2005 - 06.2007
Secondary School Certificate - S.Sc (Science)
BISE Abbottabad - Al Quran Beacon School & College Mansehra
03.2003 - 03.2005
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