Javaid Zafar
Warehouse / Supply Chain / Logistics / Distribution / Operations / QMS Expert
Faisalabad
Summary
With over 18 years of experience in the logistics and distribution industry, seasoned Manager who leads and manages the operational activities of Muller & Phipps Pakistan (Private) Limited, a leading distributor of pharmaceutical, healthcare, consumer, and banking products and services. Certified Six Sigma White Belt, and have extensive expertise in implementing strategies and procedures, analyzing branch performance, and driving growth and success in line with the company goals.
As a manager logistic, oversee the warehouse management, inventory management, regulatory affairs and compliance, stock distribution and execution, credit policy compliance, fleet management, accounts and finance, people management and development, and general management of the depot. Have improved the operations efficiency and reduced the working hours year over year by interpreting, extrapolating, and tracking various data of customers and retention. Also motivate, organize, and encourage teamwork within the workforce to ensure productivity and quality standards. Mission is to deliver excellence in Warehousing, Supply Chain, Logistics and Distribution for the pharmaceutical, FMCG, Consumer and healthcare sectors etc.., and to contribute to the company's vision of being the partner of choice for its clients.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
Work History
Branch Manager Logistics
Muller & Phipps Pakistan Pvt. Limited
08.2012 - Current
- Responsible for smooth running of Logistic, Warehouse, Distribution, Supply Chain, Depot operations through efficient inventory management, good housekeeping, conforming of drug laws, labor laws, implementation of ISO / Regulatory requirement via ensuring good warehousing practices as well as good distribution practices.
- Supervise & involve ensuring timely processing of Sales order / distribution operations on daily basis through efficient Fleet Management, Administrative matters, Safety & Security arrangements, People Management, Personal Management, Orientation of Team, on job training of staff, Coordination with Govt. officials like, labour, PESSI, EOBI etc...
- Conduct physical audit of Inventory, account books and QMS audit for true compliance of standard operating procedures as per Quality Management system.
- Need to ensure good inventory level through coordinating with respective MSM & CWHs as per Sales forecast to avoid any sales loss.
- Supervise inventory in bond & out bond logistic via close monitoring of reverse logistics.
- Maintain operational standards at warehouse and distribution office as per company SOPs with proper record keeping.
- Update & modifies the warehouse catalogs to reflect current descriptions by operating with efficiency and economically in line with company policies and with highest level personal integrity.
- Identify & deliver operational cost reduction & cost avoidance initiatives and also review the operational cost budget vs actual to take initiate for cost optimization by following QMS guidelines.
- Smart goal setting and analyzing its performance review by parallel enhancing operational excellence.
- Coordinate with HR for necessary disciplinary action on misconduct cases for true implementation of company rules & regulation.
- Generated financial and operational reports to assist management with business strategy.
- Engaged employees in business processes with positive motivational techniques.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales to achieve personal objectives as well as company goals.
- Enhanced depot & warehouse performance by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Warehouse & Supply Chain Manager
Sameel Enterprises
02.2011 - 08.2012
- Warehouse Management
- Inventory Management
- Fleet Management
- Quality Assurance & Quality Audits
- Warehouse Operations & oversee packing and distribution activity. Planning and monitoring storage, delivery, and dispatch of orders keeping stock control systems up to date & planning future capacity.
- Manage day-to-day operations for order processing and delivery according to KPIs and SLAs (Service Level Agreements).
- Actively contribute to Finance on cost optimization.
- Arrangement of delivery within time limits and organize special supplies for certain stock, such as Cold Chain products.
- Motivating, organizing, and encouraging teamwork within workforce to ensure set productivity.
- Staff orientation and monitoring of their performance and progress.
- Coordination with other departments (Sales, Finance & Warehouse). Follow up on booking versus execution to minimize sale returns.
Branch Customer Service & Logistic Supervisor
Abudawood Pakistan Pvt. Limited
01.2009 - 02.2010
- Achieved results by working with staff to meet established targets.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Mentored newly hired employees on company policies / procedures, operating equipment and safety and developed training manual to use for reference.
- Monitored workflow to improve employee time management to enhance excellence
- Conducted routine inspections to check quality and compliance as per company SOPs.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Inventory Management
- Planning and monitoring storage, delivery, and dispatch of orders Quality Assurance
- Delivery according to KPIs and SLAs (Service Level Agreements) Follow up on booking versus execution to minimize sale returns.
- Procurement & 3PL Service Contracts
- Customer Service Management, Support for Sales team on company's distribution initiatives
- Supply Chain Management, Logistic Feeding Models, Right product at Right time at lowest cost Systems.
- SAP Material management and production planning, liaising IT HO for solutions
- Human Resource Management & Organization Development/ staffing Coaching and right sizing Subbranches Visits & Internal control audits of each distribution and admin function
- Logistic Optimization & Cost Efficiency- rout optimizing, Van merging, Fuel efficiency, saving overtime.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
Junior Officer
The Bank Of Punjab
06.2007 - 01.2009
- Financing SBP Returns R & D Realization, Negotiation & Collection.
- Effecting Export collection & negotiation's lodgment and realization Dispatch of Export documents.
- Grant of Export Refinance Under SBP Scheme (Part-I, II) & Own source financing FAFB/FAPC loan disbursement.
- Follow up on export overdue cases.
- Recovery of dues, Charges,and Markup on Foreign Exchange transactions.
Depot Coordinator
International Brands Pvt. Limited
06.2004 - 05.2007
- Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
- Originated and implemented operational processes and procedures, amplifying productivity.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Worked well in team setting, providing support and guidance.
- Ensures right stock levels are maintained by reviewing inventory on daily basis.
- Manages and oversees accuracy of documentation cycle from Inbound and outbound.
- Conduct physical audit of inventory to ensure proper stocks availability as per system reports.
- Through out-of-stock sheet, necessary coordination with concerned to get optimum inventory level to avoid sales loss.
- Prepares annual plan reports for warehouse, including pallet position requirements, equipment needs, team training requirements, system updates, and necessary maintenance (fire system, security system, warehouse equipment such as Hydraulic hand pallet trolley, racks, etc.
- Supervise picking, packing, and warehouse activities.
- Manages warehouse operations to receive products of varying quantities, ensuring proper storage, stock management, and timely delivery.
- Ensures safety and security of warehouse and stored products.
- Issues weekly and monthly stock level reports, including condition and quantity.
- Maintains stock levels and ensures regular maintenance of all warehouse equipment through schedule maintenance.
- Ensure warehouse day to day operations as per company's quality standard policies.
- Monitor all documentation and ensure proper record keeping to make sure prompt availability.
- Review and make maximum efforts for all KPIs to achieve assigned goals / objectives on monthly basis.
Education
Bachelor of Arts -
University of Sargodha
Sarodha 01.2003 - 04.2005
Skills
Regulatory Compliance
undefinedCertification
Basic Fire Fighting Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Conflict Management at work
12-2023
Supply Chain & Operations
12-2023
Supply Chain Management
12-2023
Six Sigma White Belt
12-2023
Discipline & Disciplinary Procedure
02-2021
Effective Communication Skills
03-2016
Basic Fire Fighting Training
04-2014
Branch Manager Logistics
Muller & Phipps Pakistan Pvt. Limited
08.2012 - Current
Warehouse & Supply Chain Manager
Sameel Enterprises
02.2011 - 08.2012
Branch Customer Service & Logistic Supervisor
Abudawood Pakistan Pvt. Limited
01.2009 - 02.2010
Junior Officer
The Bank Of Punjab
06.2007 - 01.2009
Depot Coordinator
International Brands Pvt. Limited
06.2004 - 05.2007
Bachelor of Arts -
University of Sargodha
01.2003 - 04.2005
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