Ikram Rashid Abbasi

● Cross-trained existing employees to maximize team agility and performance. Accomplished multiple tasks within established timeframes. On boarded new employees with training and new hire documentation

● Managed and motivated employees to be productive and engaged in work.

● As SPU Manager, I managed and mentored a team of consumer processor. Maximized performance by monitoring daily activities and mentoring team members. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

● As a Manager, I delivered exceptional customer experiences and Completed our goal & consistently our Cluster is on Top country wide.

● I was doing that job as a part timer in evening.

● Managing and Handling customer on store as well as on Social media

● Worked as a “PB Cross Sell with United Bank Limited on Third Party Contractual (Fulcrum) Sales, Consumer Loan

Sale Officer, Customer Handling & Marketing.

● Find the customer who are interested in Consumer products. Pick up the cases of credit card, Personal Loan and Auto

Loan cases. Pre-screen the applications to check the basic criteria as per credit policy. Check the delinquency and

debt burden of customer in the market. Verify the internal & external authentication of residence and office addresses.

● Clear communication with customer. Got to know how to handle customers in different situation.