Huzaifa Waseem
Ecommerce Specialist | Amazon | Shopify | Noon
Karachi
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 4 year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Freelance Consultant
Zonos Tech
Pakistan, Sindh
07.2022 - Current
- Collaborated closely with clients to better understand entire project scope.
- Supported clients with business analysis, documentation, and data modeling.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Onboarded and managed new client accounts to boost retention rates.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Team Leader, Sales Operations
EC Venta
01.2021 - 01.2022
- Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
- Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
- Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales.
- Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
- Managed over 50+ customer over freelance sites.
Head of Sales Department
WF Enterprises
01.2019 - 01.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
ACCA - Accounting And Business Management
Mirchawala Hub of Accountancy
Karachi, Pakistan 05.2022 - 01.2024
Intermediate - Engineering (Pre-Engineering)
Govt.National College
Karachi Pakistan 08.2017 - 07.2020
Matric - Computer Science
Mama Baby Care School
Karachi, Pakistan 05.2015 - 07.2017
Skills
Amazon PPC
undefinedWebsites
Timeline
Freelance Consultant
Zonos Tech
07.2022 - Current
ACCA - Accounting And Business Management
Mirchawala Hub of Accountancy
05.2022 - 01.2024
Team Leader, Sales Operations
EC Venta
01.2021 - 01.2022
Head of Sales Department
WF Enterprises
01.2019 - 01.2021
Intermediate - Engineering (Pre-Engineering)
Govt.National College
08.2017 - 07.2020
Matric - Computer Science
Mama Baby Care School
05.2015 - 07.2017
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