Fasih Ur Rehman

Telecommunication Executive Engineer

PTCL, Pakistan Telecommunication Company Limited

Sialkot

12.2012 - Current

Core Qualification:
Experience in managing and implementing Multi-Dwelling Unit (MDF) projects at various exchanges such as ZTE, ALCATEL, and EWSD
Proven track record of successfully deploying and maintaining MDF systems
Additionally, experience working in a customer center, providing technical support and resolving customer complaints related to broadband and IPTV services
Managing 20 Persons team as a Team Leader as a team leader resolved our team all field complaints/Installations/configuration problems
Maintain all PTCL equipment’s stock record
Strong understanding of PTCL equipment configuration and network troubleshooting, with experience working in the field resolving customer issues
Remarkable experience in fiber optics, optical assembly and electro- optics manufacturing
Sound knowledge of fiber optic cable testing, splicing and provisioning
Possessing good communication and analytical skills, efficient in working under pressure, and ability to work independently or as part of a team.
Accurately read, understood and carried out written instructions.
Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
Developed cost estimates for system and component implementation and operation.
Repaired cut cable of various sizes and worked with color-coded wires and cables.
Used Software to prepare and evaluate network diagrams, floor plans and site configurations for both new and existing facilities.
Installed and maintained systems and analyzed users' needs.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Developed and implemented procedures for preventive maintenance, backup and data recovery.