Muhammad Umar
Manager Revenue & Collections
Quetta,BA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
12
12
years of professional experience
Work History
Manager Revenue & Collections
Pakistan Telecommunication Company Limited (PTCL)
Quetta, Balochistan
08.2023 - Current
- Develop and implement revenue collection strategies to maximize cash flow and minimize outstanding receivables
- Analyze and report on collection performance metrics, identifying areas for improvement and implementing corrective actions.
- Collaborate with sales, customer service, and finance teams to resolve billing discrepancies and enhance client relationships.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Senior Manager Accounts
Quetta Serena Hotel. Owned &Managed by TPS
Quetta, Balochistan
01.2022 - 08.2023
- Preparation of Monthly and annual Financial Statements
- Preparation of annual financial statement analysis and comparison with last year
- Review of quarterly board papers
- Consolidate departmental budget to form hotel's annual income, expense and cash flow budget
- Controls the hotel bank accounts, cheque & verifies all payable voucher
- Analysis of financial documents and prepare key figures
- Fixed asset register & depreciation policy
- CAPEX Management
- Ensure timely preparation and payment of month end Sales Tax reconciliation and other taxes
- Follow-ups with
- Liaison with Tenants of Serena Bazaar Court regarding rental and agreement issues
- Supervision of Income Audit, Receivable, Payable and Cost departments
- Ensuring that all revenues are booked in their respective department on daily basis
- Review the discrepancies raised by internal audit department and follow until resolved
- Provided strong leadership to enhance team productivity and morale.
Accounts Manager
Quetta Serena Hotel
Quetta, Balochistan
01.2019 - 12.2021
- Company Overview: Owned & Managed by Tourism Promotion Services
- Preparation of Monthly and annual Financial Statements
- Preparation of annual financial statement analysis and comparison with last year
- Review of quarterly board papers
- Consolidate departmental budget to form hotel's annual income, expense and cash flow budget
- Controls all banking activity and checks monthly reconciliation of bank accounts
- Review & maintains all required documents and manuals of the departments
- Control all cash handling of the hotel
- Controls the hotel bank accounts, cheque & verifies all payable voucher
- Processing of Salaries, monitor overtimes and Employee Advances
- Analyses financial documents and prepare key figures
- Fixed asset register & depreciation policy
- CAPEX Management
- Foreign Currency Management
- Ensure timely preparation and payment of month end Sales Tax reconciliation and other taxes
- Follow-
- Liaison with Tenants of Serena Bazaar Court regarding rental and agreement issues
- Supervision of Income Audit, Receivable, Payable and Cost departments
- Review daily banking maintained by general cashier
- Pre-audit of payments before disbursement
- Supervise all payments made by payable department with respect to Income Tax & Sales Tax
- Ensuring that all revenues are booked in their respective department on daily basis
- Review the discrepancies raised by internal audit department and follow till resolved
- Maintain and Ensuring the Par level of General and Food store
- Owned & Managed by Tourism Promotion Services
Assistant Accounts Manager
Quetta Serena Hotel
Quetta, Balochistan
01.2017 - 12.2018
- Company Overview: Owned & Managed by Tourism Promotion Services
- Assists Manager Accounts in all functions pertaining to reconciliation & Finalization of accounts and other related works
- Prepares the Month End JV's & get verified from Financial Controller
- Finalize the adjusting entries & get Approval from Financial Controller
- Maintaining fixed asset register
- Supervision of Accounts Payable Section
- Payment of Income tax withheld From Suppliers, Employees salary tax and advance tax on events
- Owned & Managed by Tourism Promotion Services
Accounts Payable In-Charge
Quetta Serena Hotel
Quetta, Balochistan
01.2015 - 12.2016
- Company Overview: Owned & Managed by Tourism Promotion Services
- Supervision of Payments to Suppliers
- Verification of Tax deduction
- Verification of all expenses heads being booked
- Payment to Government taxes, CESS and utility bills
- Bank Reconciliation of Operational Account
- Manages monthly closing of all supplier/payment related expenses
- Owned & Managed by Tourism Promotion Services
Assistant Accounts Payable In-Charge
Quetta Serena Hotel
05.2013 - 12.2014
- Company Overview: Owned & Managed by Tourism Promotion Services
- Worked individually with the additional charge of Accounts payable-Incharge
- Making Payments to Suppliers
- Income Tax deduction at source
- Booking of all direct expenses
- Payment to Government taxes, CESS and utility bills
- Bank Reconciliation of Operational Account
- Overseeing routine department activities, such as disbursing checks and processing payroll, to ensure that they are completed accurately and on time
- Manages monthly closing of all supplier/payment related expenses
- Owned & Managed by Tourism Promotion Services
Management Trainee Officer (MTO)
Quetta Serena Hotel
Quetta, Balochistan
11.2012 - 05.2013
- Company Overview: Owned & Managed by Tourism Promotion Services
- During the 06months tenure as a MTO worked in Material Management Department
- Worked at front desk and Restaurants as a Cashier
- Worked in Payable section
- Owned & Managed by Tourism Promotion Services
Education
MBA - Finance
BUITEMS
Quetta, Balochistan, Pakistan 04.2001 -
B.Com
University of Balochistan
Quetta, Balochistan, Pakistan 04.2001 -
Skills
Financial Reporting
Payroll
Bank Reconciliations
Fixed Asset Register
CAPEX
Epicor iScala
Opera PMS
Human Capital Management Systems)
Microsoft Office
Communication skills
Self-starter
Quick Learner
Hardworking
Dedicated
Team leadership
Operations management
Strategic planning
Decision-making
Staff development
Customer service
Customer relationship management (CRM)
Personal Qualifications
Pakistan Institute of Public & Finance Accountant (PIPFA), Two Last Papers Pending
Timeline
Manager Revenue & Collections
Pakistan Telecommunication Company Limited (PTCL)
08.2023 - Current
Senior Manager Accounts
Quetta Serena Hotel. Owned &Managed by TPS
01.2022 - 08.2023
Accounts Manager
Quetta Serena Hotel
01.2019 - 12.2021
Assistant Accounts Manager
Quetta Serena Hotel
01.2017 - 12.2018
Accounts Payable In-Charge
Quetta Serena Hotel
01.2015 - 12.2016
Assistant Accounts Payable In-Charge
Quetta Serena Hotel
05.2013 - 12.2014
Management Trainee Officer (MTO)
Quetta Serena Hotel
11.2012 - 05.2013
MBA - Finance
BUITEMS
04.2001 -
B.Com
University of Balochistan
04.2001 -