AYAZ ULLAH KHATTAK
Engineering
Rawalpindi
Summary
I am a self-motivated TRS / JAM/ Quality Supervisor with a wide range of experience in Rig/Field Jobs, Personnel Handling & Utilization, Health & Safety Management and Client Dealing within the international Oil and Gas Industry. I have proven leadership skills involving managing and developing teams to achieve their objectives and I am dedicated to maintaining high standards of quality in all aspect of work. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Service Delivery Supervisor
Weatherford Oil Tool Middle East
05.2020 - Current
- Coordinated cross-functional teams to ensure seamless execution of large-scale projects.
- Developed strong relationships with clients, leading to increased satisfaction and retention rates.
- Achieved high levels of client satisfaction with timely resolution of inquiries and issues.
- Managed escalations effectively, resolving issues promptly while maintaining positive client relationships.
- Report Incidents , customer complain and investigate the root cause and action items
- Monthly Hazard hunt in TRS workshop
- Evaluated operational metrics regularly, identifying trends and implementing corrective actions as needed.
- Cross check all TMDE equipments in product line.
- Managed staff training and development programs to continuously improve team capabilities.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Utilized proper tools and materials to adhere to safety guidelines.
- Conducted regular performance evaluations, identifying areas of improvement for each team member.
- Increased overall productivity through effective workload distribution among team members.
TRS Operation Supervisor
Weatherford Oil Tool Middle East
04.2016 - 04.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
JAM Supervisor
Weatherford International
1 2012 - Current
- Ensure jobs are scheduled within the constraints of available headcount and equipment, equitably assigned crews and availability of resources to fulfill the customer requests
- Managing mobilizations of JAM/TRS jobs, JAM crew utilization, post job review and job completion reports
- Drafting and preparing proposals for new Business ventures and contracts
- Plan, Recruit and Train new employees, also monitor and manage the performance, career development and training needs of operations personnel
- Competence assessments of TRS /JAM employees, per the Weatherford Competence Assurance Process.
JAM Engineer (I & II)
Weatherford International
03.2008 - 01.2012
- Performed jobs of all tubing sizes from 2 7/8" - 13 3/8" including CRA completions
- Rig-up, operate and interpret (with reference to torque turn and torque time theory) the JAM system
- Evaluating optimum torque of any threaded using Tubular Data Handbook
- Prepare the electrical, hardware, software and documentation for JAM Unit
- Maintenance, troubleshooting, services and repair of JAM Unit backload from offshore and Calibration of Load Cells
- Training new personnel for the rig-up, operation, maintenance, troubleshooting and calibration of JAM Units.
Telecom Engineer
Appolo Telecom
06.2007 - 03.2008
- Installation, testing, cross connection and maintenance of Nortel Microwave, BTS, PABX, NORSTER and MARRIDIAN
- Hardware troubleshooting and replacement responsibility
- Management of the received "service orders" and personnel deputation.
Trainee Engineer
PTCL
10.2006 - 06.2007
- Performance in Digital Development in PTCL Peshawar Zone
- Conception strengthening in applied digital data, digital devices & equipment and voice communication systems
- Monitoring hardware and software integrations, digital media development and voice communication systems.
Education
B.Sc. Electrical Engineering -
University of Engineering and Technology
Peshawar, Pakistan 09.2002 - 05.2006
Skills
- Staff Management
- Operations Management
- Process Improvement
- Strategic Planning
- Inventory Control
- Training and mentoring
- Processes and procedures
- Contract Management
- Policy Enforcement
Technicalexperience
Weatherford Qualified Competence Assessor - I: Assess candidates on the assessment methods, forms and the assessment process under the CAP., Offshore Sea Survival (ETSDC, UAE), QHSE Safe Start, TRS Level - I, JAM Level - I, Basic First Aid & CPR., MOL (Manzalai, Makori, Maramzai), POL (Pariwali, Pindori, Dhamial, Bela), ENI (Bhit, Kadanwari, Shark-1), OGDCL (Qadirpur, Dakhni, Bahu, Nandpur), OMV (Sawan), BHP (Zamzama)
Timeline
Service Delivery Supervisor
Weatherford Oil Tool Middle East
05.2020 - Current
TRS Operation Supervisor
Weatherford Oil Tool Middle East
04.2016 - 04.2020
JAM Engineer (I & II)
Weatherford International
03.2008 - 01.2012
Telecom Engineer
Appolo Telecom
06.2007 - 03.2008
Trainee Engineer
PTCL
10.2006 - 06.2007
B.Sc. Electrical Engineering -
University of Engineering and Technology
09.2002 - 05.2006
JAM Supervisor
Weatherford International
1 2012 - Current
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