AITEQAD AFZAL
Banking Professional
Nowshera
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Branch Services Manager
Muslim Commercial Bank
01.2023 - 01.2024
- Ensure smooth branch operations complying to all internal controls, regulatory and compliance requirements.
Internal Controls Monitoring Officer (ICMO)
United Bank Ltd
09.2021 - 12.2022
- Stay updated with banks internal polices, Circulars / Directives, Manuals and Regulatory Framework.
Branch Operations Manager
United Bank Ltd
09.2020 - 08.2021
- Responsible for overall branch operations
- Ensure smooth branch operations complying to all internal controls, regulatory and compliance requirements.
Customer Services Representative (CSR)
United Bank Ltd
12.2015 - 09.2020
- Accountable for facilitating delivery of hassle-free services to customers that meets or exceeds expectations.
Education
BBA - Business And Finance
IQRA National University
Peshawar 05.2011 - 07.2015
F.A in Computer Science - undefined
Jinnah Memorial College
04.2007 - 05.2009
SSC Matric - undefined
Student Model School
03.2006 - 03.2007
Skills
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Profile - Professional Summary
I Joined United Bank Limited as Retail Banking Officer (RBO) and throughout 8 years of banking career I have been a versatile employee who consistently meets bank and customer service standards. During my time at UBL i worked as Operations Manager and Internal Controls Monitoring Officer before switching to MCB Bank in January-2023. Ambitious banking professional extensively trained in branch banking operations, customer services and administration.
Accomplishments
- Successfully achieved Top 10% - Ops Officer - PAM Category - Highest operations score for the year 2018.
- Won Performance Appraisal Model (PAM) for the Quarter Service in [Apr 2017].
- Won PAM for the year 2016 and 2018 with overall A Rating.
- Promoted as OG-II in first 3 years.
- Awarded long service award by respective organization UBL (5 Years).
- Successfully passed Branch Management Development program examination conducted under prestigious IBP.
- Passed all the requisite subjects of Stage - 1 of Junior Associate-ship of IBP (JAIBP)
Timeline
Branch Services Manager
Muslim Commercial Bank
01.2023 - 01.2024
Internal Controls Monitoring Officer (ICMO)
United Bank Ltd
09.2021 - 12.2022
Branch Operations Manager
United Bank Ltd
09.2020 - 08.2021
Customer Services Representative (CSR)
United Bank Ltd
12.2015 - 09.2020
BBA - Business And Finance
IQRA National University
05.2011 - 07.2015
F.A in Computer Science - undefined
Jinnah Memorial College
04.2007 - 05.2009
SSC Matric - undefined
Student Model School
03.2006 - 03.2007
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