Afzal Khan
Network & System Administrator
Karachi,SD
Summary
Results-driven Network & System Administrator with 15+ years of experience managing complex IT infrastructures, ensuring business continuity, and optimizing security protocols. Adept at deploying and maintaining networks, handling disaster recovery, and aligning technology with organizational goals. Known for strategic problem-solving, excellent team leadership, and a commitment to continuous improvement.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Network & System Administrator
Alchemdia Information Solution Pvt Ltd
Karachi, Sind
09.2021 - Current
- Spearheaded network infrastructure upgrades with robust security protocols.
- Assisting ISO 27001 compliance efforts, enhancing audit readiness.
- Optimized VoIP and firewall operations, reducing communication costs by 20%.
- Trained and supported staff during system transitions, minimizing downtime.
- Implemented proactive monitoring, reducing incident response time by 35%.
- Automated key processes through scripting, saving 15+ hours/month in manual tasks.
- Analyzed network traffic and performance metrics to optimize system performance.
- Devised scripts and automation tools to improve system efficiency.
System & Network Administrator (AVP)
Technado Pvt Ltd
Karachi, Sind
12.2016 - 09.2021
- Managed enterprise network infrastructure and backup strategies.
- Oversaw team in implementing ISMS, resulting in successful ISO audits.
- Handled ISP management, firewall, antivirus servers and IT documentation.
- Streamlined asset management using Google Sheets-based tracking system.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Network Administrator
TradeKey Pvt Ltd
Karachi, SD
01.2010 - 12.2016
- Led network administration and VoIP systems support.
- Improved data security through desktop monitoring and audits.
- Trained departments on cybersecurity awareness and system usage.
Sr. IT Officer
KASB Bank Limited
Karachi, Sind
05.2008 - 04.2009
- Implemented PIBAS Shariah banking system and managed user training.
- Led data migration, ensuring a seamless transition and reduced risk.
- Provided exceptional IT support for staff members, resulting in increased productivity.
- Created comprehensive documentation on IT policies, procedures, and troubleshooting guides for easy reference by staff members.
Data Center In-Charge
NIB Bank Limited
Karachi, SD
06.2007 - 04.2008
- Managed daily operations of Data Center and ensured network uptime.
- Monitored antivirus and performed daily EOD/SOD processes.
Education
BS - Computer Science
Virtual University of Pakistan
01.2003 - 01.2007
Intermediate - Pre-Engineering
National College
Matriculation - Computer Science
Greenland Public School
Skills
- Network & System Administration
- Windows Server 2003-2019
- Firewall & VoIP Management
- Disaster Recovery & Backup Management
- WSUS/WDS
- Terminal Services
- ISO 27001 Compliance
- IT Asset & Patch Management
- LAN/WAN & VPN Configuration
- Incident & Problem Management
- Monitoring Tools & Remote Support
- Effective Communication
- Team Collaboration
- Analytical Thinking
- Problem Solving
- Training & Mentoring
Accomplishments
- Reduced VoIP costs by deploying Gradwell VoIP for UK operations.
- Implemented effective employee monitoring tools for behavior analysis.
- Supervised a technical team of 20, ensuring smooth IT operations.
- Improved IT asset tracking and lifecycle management through automation.
Timeline
Network & System Administrator
Alchemdia Information Solution Pvt Ltd
09.2021 - Current
System & Network Administrator (AVP)
Technado Pvt Ltd
12.2016 - 09.2021
Network Administrator
TradeKey Pvt Ltd
01.2010 - 12.2016
Sr. IT Officer
KASB Bank Limited
05.2008 - 04.2009
Data Center In-Charge
NIB Bank Limited
06.2007 - 04.2008
BS - Computer Science
Virtual University of Pakistan
01.2003 - 01.2007
Intermediate - Pre-Engineering
National College
Matriculation - Computer Science
Greenland Public School
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