Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Afzal Khan

Network & System Administrator
Karachi,SD

Summary

Results-driven Network & System Administrator with 15+ years of experience managing complex IT infrastructures, ensuring business continuity, and optimizing security protocols. Adept at deploying and maintaining networks, handling disaster recovery, and aligning technology with organizational goals. Known for strategic problem-solving, excellent team leadership, and a commitment to continuous improvement.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Network & System Administrator

Alchemdia Information Solution Pvt Ltd
Karachi, Sind
09.2021 - Current
  • Spearheaded network infrastructure upgrades with robust security protocols.
  • Assisting ISO 27001 compliance efforts, enhancing audit readiness.
  • Optimized VoIP and firewall operations, reducing communication costs by 20%.
  • Trained and supported staff during system transitions, minimizing downtime.
  • Implemented proactive monitoring, reducing incident response time by 35%.
  • Automated key processes through scripting, saving 15+ hours/month in manual tasks.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Devised scripts and automation tools to improve system efficiency.

System & Network Administrator (AVP)

Technado Pvt Ltd
Karachi, Sind
12.2016 - 09.2021
  • Managed enterprise network infrastructure and backup strategies.
  • Oversaw team in implementing ISMS, resulting in successful ISO audits.
  • Handled ISP management, firewall, antivirus servers and IT documentation.
  • Streamlined asset management using Google Sheets-based tracking system.
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.

Network Administrator

TradeKey Pvt Ltd
Karachi, SD
01.2010 - 12.2016
  • Led network administration and VoIP systems support.
  • Improved data security through desktop monitoring and audits.
  • Trained departments on cybersecurity awareness and system usage.

Sr. IT Officer

KASB Bank Limited
Karachi, Sind
05.2008 - 04.2009
  • Implemented PIBAS Shariah banking system and managed user training.
  • Led data migration, ensuring a seamless transition and reduced risk.
  • Provided exceptional IT support for staff members, resulting in increased productivity.
  • Created comprehensive documentation on IT policies, procedures, and troubleshooting guides for easy reference by staff members.

Data Center In-Charge

NIB Bank Limited
Karachi, SD
06.2007 - 04.2008
  • Managed daily operations of Data Center and ensured network uptime.
  • Monitored antivirus and performed daily EOD/SOD processes.

Education

BS - Computer Science

Virtual University of Pakistan
01.2003 - 01.2007

Intermediate - Pre-Engineering

National College

Matriculation - Computer Science

Greenland Public School

Skills

  • Network & System Administration

  • Windows Server 2003-2019

  • Firewall & VoIP Management

  • Disaster Recovery & Backup Management

  • WSUS/WDS

  • Terminal Services

  • ISO 27001 Compliance

  • IT Asset & Patch Management

  • LAN/WAN & VPN Configuration

  • Incident & Problem Management

  • Monitoring Tools & Remote Support

  • Effective Communication

  • Team Collaboration

  • Analytical Thinking

  • Problem Solving

  • Training & Mentoring

Accomplishments

  • Reduced VoIP costs by deploying Gradwell VoIP for UK operations.
  • Implemented effective employee monitoring tools for behavior analysis.
  • Supervised a technical team of 20, ensuring smooth IT operations.
  • Improved IT asset tracking and lifecycle management through automation.

Timeline

Network & System Administrator

Alchemdia Information Solution Pvt Ltd
09.2021 - Current

System & Network Administrator (AVP)

Technado Pvt Ltd
12.2016 - 09.2021

Network Administrator

TradeKey Pvt Ltd
01.2010 - 12.2016

Sr. IT Officer

KASB Bank Limited
05.2008 - 04.2009

Data Center In-Charge

NIB Bank Limited
06.2007 - 04.2008

BS - Computer Science

Virtual University of Pakistan
01.2003 - 01.2007

Intermediate - Pre-Engineering

National College

Matriculation - Computer Science

Greenland Public School
Afzal KhanNetwork & System Administrator