ABUBAKER ABDUL GHAFFAR
Karachi, Sindh,SD
Summary
At Habib Metro Bank, I spearheaded initiatives to enhance operational efficiency and team performance, notably through innovative process improvements and rigorous audits. My leadership fostered a culture of collaboration and continuous improvement, significantly elevating customer satisfaction and security adherence. Expert in decision-making and operational protocols, I excel in driving results and team synergy.
Overview
17
17
years of professional experience
Work History
Chief Teller
Habib Metro Bank
10.2007 - Current
- Introduced innovative solutions to streamline internal processes, driving operational efficiency across the bank branch.
- Evaluated teller performance through regular reviews and constructive feedback sessions, fostering a culture of continuous improvement within the team.
- Conducted regular audits of teller drawers, ensuring adherence to internal controls and regulatory requirements related to cash handling procedures.
- Managed large cash transactions with precision, ensuring accurate accounting and minimal discrepancies during end-of-day reconciliation processes.
- Enhanced customer satisfaction by efficiently managing and resolving account-related issues.
- Increased branch security by implementing strict cash handling procedures and vault management protocols.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Received car loan, home loan, and other payments and posted to accounts.
- Maintained friendly and professional customer interactions.
Education
Bachelor of Arts -
University Of Karachi
Karachi, Pakistan01.2019
Skills
- Collaboration and Teamwork
- Decision-making capabilities
- Security procedures knowledge
- Operational Efficiency
Languages
Urdu
Native language
English
Intermediate
B1
Timeline
Chief Teller
Habib Metro Bank
10.2007 - Current
Bachelor of Arts -
University Of Karachi
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