Experienced Branch services officer with over 2.5 years of experience in United bank limited. Excellent reputation for resolving problems and improving customer satisfaction.
Successful Lead Teller with background managing customer and team expectations by setting clear and realistic goals both internally and externally. Proficient in prioritizing customer happiness utilizing effective communication strategies.
I have gained professional experience in different areas of Branch banking in diversified areas of population. With proven ability to work with Senior Management I am working as Chief Teller in full service branch managing staff/employees
· Accountable for guiding daily activities on teller line.
· Provide leadership plan & organize daily activities.
· Coordinate the shipping & ordering of branch cash supply to sufficiently meet customers need.
· Operate cash drawer efficiently while providing superb service to customer.
· Train new employee & work with the team in continuing compliance & product knowledge.
. Serves customer by completing account transaction.
· Created a warm, welcome & friendly customer centric branch environment.
· Provides account services to customers by receiving deposits & loan payments.
· Maintained a position of trust & responsibility by keeping all customer business confidential.
Consumer banking specialist
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