Abdur Rafay
Lahore, Punjab
Summary
Developed suite of transferrable skills in high-security, fast-paced environment, including risk management and threat mitigation. Cultivated deep understanding of security protocols and best practices, ensuring robust protection against cyber threats. Seeking to transition into new field to leverage these skills and continue professional growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cyber Security Specialist
Rhombix Technologies
10.2024 - 12.2024
- Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
- Contributed to the development of company-wide policies on information security, privacy, and acceptable use of technology resources.
- Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
- Enhanced network security by implementing advanced threat detection and prevention tools.
Customer Support Agent
Mindbridge
03.2023 - 10.2023
- Enhanced customer satisfaction by promptly addressing and resolving support inquiries.
- Contributed to the development of internal training materials, boosting team efficiency in assisting customers more effectively.
- Assisted customers through multiple channels including phone, email, live chat, and social media platforms for increased accessibility and convenience.
- Conducted thorough investigations into customer issues, providing detailed resolutions tailored to each unique situation.
Education
Bachelor's degree - Computer Science
National College of Business Administration & Economics
07.2024
Skills
- Unity 2D
- C#
- HTML
- CSS
- Bootstrap
- Python
Languages
English
Proficient
C2
Urdu
Proficient
C2
Personal Information
Title: Game Developer/ Cyber Security Specialist/ Customer Support Agent
Certification
Python Course from Codecademy
Cyber Security Training Course by Tony Espinosa (Udemy)
Start Career in CyberSecurity - The Ultimate Guide by CyberProStudy ltd. (Udemy)
The Cyber Security Series: Introduction to Cyber Security by Abdurraheem Abdulfattah (Udemy)
Cyber Security Course for Beginners by FourthWall Technologies (Udemy)
Singing, Photography, Acting, Sports
Avidly passionate about singing with some experience in performing for live audiences on multiple occasions. A semi-pro player of Table tennis in my university. A knack for taking the right photo with the least amount of equipment (just a phone) and a zeal to convey emotions in the best possible way in a staged setting.
Timeline
Cyber Security Specialist
Rhombix Technologies
10.2024 - 12.2024
Customer Support Agent
Mindbridge
03.2023 - 10.2023
Bachelor's degree - Computer Science
National College of Business Administration & Economics
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