Hi, I’m
Abdul Majid
Sales & Operations Managment
Jhelum, Punjab
Summary
A dynamic leader with a proven track record at Premier Sales Pvt LTD, I excel in staff supervision and sales management, enhancing operational efficiency and customer loyalty. Spearheaded process improvements, achieving significant efficiency gains. My strategic approach to employee development and client relations has fostered a culture of excellence and innovation.
Overview
10
years of professional experience
2
years of post-secondary education
3
Languages
Work History
Premier Sales Pvt LTD
Branch Operations Manager
02.2024 - Current
Job overview
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Performed monthly compliance checks.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Monitored financial transactions to detect any suspicious activity or potential fraud.
- Trained employees on proper procedures and strategies to improve productivity.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Premier Sales Pvt LTD
Branch Operations Executive
03.2022 - 02.2024
Job overview
- Implemented risk management strategies to mitigate potential losses due to fraud or operational errors.
- Elevated the overall customer experience by proactively addressing concerns or complaints in a timely manner.
- Monitored industry trends and competitor activities, adjusting strategies accordingly to maintain a competitive edge.
- Managed daily operations to ensure optimal productivity and customer service levels.
Premier Sales Pvt LTD.
Field Sales Supervisor
03.2020 - 02.2022
Job overview
- Negotiated favorable contract terms with clients, securing long-term deals while maximizing profit margins.
- Implemented territory management best practices to optimize coverage and maximize revenue generation potential.
- Enhanced customer satisfaction by providing personalized solutions to client needs, resulting in higher retention rates.
- Provided ongoing support for existing customers to ensure satisfaction levels remained high following initial sale interactions.
- Coordinated cross-functional teams on complex projects, ensuring timely delivery of products/services while meeting client expectations.
- Improved pipeline management by implementing efficient tracking systems, resulting in better forecasting accuracy and resource allocation.
- Analyzed market trends and competitor activities, developing innovative approaches to gain a competitive edge in the marketplace.
- Mentored junior sales staff, sharing industry knowledge and best practices to enhance overall team performance.
Premier Sales Pvt LTD
Execution Supervisor
02.2019 - 03.2020
Job overview
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Monitored and assimilated information and developed artifacts for business initiatives.
- Designed roadmaps and timelines and identified risks and mitigations to execute business plans.
Premier Sales Pvt LTD
Sales Operations Assistant
08.2014 - 02.2019
Job overview
- Enhanced sales operations efficiency by streamlining processes and implementing automation tools.
- Facilitated smooth order processing and logistics coordination, resulting in timely product deliveries to customers.
- Collaborated with cross-functional teams to ensure seamless communication and workflow alignment.
- Established strong relationships with clients through regular interactions, fostering trust and loyalty that led to increased repeat business.
- Developed comprehensive sales reports for management, enabling data-driven decision making.
- Implemented effective inventory management practices, reducing stock discrepancies and improving warehouse organization.
Education
University Of SargodhaSargodha, Punjab, Pakistan
Master of Arts from Islmaic History
08.2017 - 05.2019
Skills
Staff supervision
Employee development
Sales management
Compliance reporting
Safety protocol
Opening and closing processes
Location auditing
document flow coordination
Cash shipment management
Customer and vendor relations
Timeline
Branch Operations Manager
Premier Sales Pvt LTD
02.2024 - Current
Branch Operations Executive
Premier Sales Pvt LTD
03.2022 - 02.2024
Field Sales Supervisor
Premier Sales Pvt LTD.
03.2020 - 02.2022
Execution Supervisor
Premier Sales Pvt LTD
02.2019 - 03.2020
University Of Sargodha
Master of Arts from Islmaic History
08.2017 - 05.2019
Sales Operations Assistant
Premier Sales Pvt LTD
08.2014 - 02.2019