ABDUL Aziz
Sawaraghundai, Samarbagh,Dir lower KPK,Pakistan
Summary
Focused on applying leadership skills to make lasting improvements to efficiency, procedures, and employee retention. Desiring to leverage many years' experience in the field to take on a challenging long-term position with a growing operation.
Results-oriented Branch Operations Manager with a solid career history in banking environments. Familiar with all relevant governing acts and statutes, as well as strategies and best practices to improve operations and enable business growth. Decisive leader, strategic planner, and complex problem-solver.
History of keeping operations efficient and compliant. Proficient in safety, security, and confidentiality procedures. Hardworking operations leader with an ethical and diligent approach.
Skilled in overseeing daily branch operations, ensuring compliance with company and industry regulations. Background includes managing operational procedures, streamlining processes for efficiency and developing high-performing teams. Strengths lie in problem-solving, relationship building, leadership and strategic planning. Significant impact in previous roles through improved operational effectiveness and increased customer satisfaction.
Results-driven Branch Operations Manager known for exceptional productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring operational excellence and fostering positive relationships with staff and clients.
professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.
Skilled professional inspired and motivated to help customers build financial independence.
Overview
9
9
years of professional experience
4021
4021
years of post-secondary education
1
1
Certification
Work History
Branch Operations Manager
The bank of Khyber
Dir lower , PK
2022.12 - Current
- Managed daily branch operations to ensure efficient service delivery.
- Supervised staff performance and provided ongoing training and support.
- Oversaw compliance with banking regulations and internal policies.
Branch Operations Manager
Habib bank limited
Dir Lower, PK
2018.09 - 2022.12
Cash Officer
Habib bank limited
Dir Lower, PK
2016.10 - 2018.09
Education
Bachelor of Science - Computer Science
University of Malakand
Dir Lower, Pakistan 2012.08 - 2014.08
Government Degree College SAMARBAGH
Dir Lower, Pakistan Oxford Public High School Mayar
Dir Lower, Pakistan Skills
- Operations management
- Regulatory compliance
- Staff training
- Performance evaluation
- Quality assurance
- Customer relationship management
- Process improvement
- Risk assessment
- Strategic planning
- Problem solving
- Effective communication
- Leadership development
- Time management
- Conflict resolution
- Team building
- Opening and closing processes
- Safety protocol
- document flow coordination
- Employee development
- Delivery fleet management
- Cash shipment management
- Compliance reviews
- Customer and vendor relations
- Staff supervision
- Cash shipment oversight
- Compliance reporting
- Opening and closing procedures
- Federal regulations
- Location auditing
- Attention to detail
- Reliable
- Branch operations management
- Basic mathematical aptitude
- Team supervision
- Coaching and mentoring
- Security and safety protocols
- Risk analysis
- Goals and performance
- Proficient in MS office
- Banking
- Information management
- Operational reports
Certification
Basic training of Cash officer in HBL From 5th to 24 December 2016
Aspire operation Manager training in HBL from 17 to 21 February 2020
SBP 3 day Islamic training program
Languages
Urdu
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Branch Operations Manager
The bank of Khyber
2022.12 - Current
Branch Operations Manager
Habib bank limited
2018.09 - 2022.12
Cash Officer
Habib bank limited
2016.10 - 2018.09
Bachelor of Science - Computer Science
University of Malakand
2012.08 - 2014.08
Government Degree College SAMARBAGH
Oxford Public High School Mayar