Abdal Khan
Business Developer
Summary
Dynamic Business Development Analyst with a proven track record at T Mobile, enhancing productivity and customer satisfaction through expert CRM Management and strategic business modeling. Excelled in operations management and fostering robust client relationships, achieving higher win rates and efficient proposal processes. Skilled in pricing strategy and industry analysis, driving continuous improvement and revenue growth. Experienced Business Management Analyst skilled in budget review, reporting and research. Top-notch administrator with financially-savvy and organized approach. Familiar with helping business leaders understand all facets of operations.
Overview
4
4
years of professional experience
7
7
Certifications
Work History
Business Development Analyst
T-mobile USA
01.2023 - 08.2023
- Facilitated internal communication between departments for smoother project execution and improved productivity levels.
- Optimized proposal process, resulting in shorter response times and higher win rates against competitors.
- Provided exceptional customer service, leading to increased referrals and repeat business opportunities.
- Implemented CRM system optimizations for more effective tracking of sales activities and forecasting potential deals accurately.
- Championed product development initiatives based on thorough market research and customer feedback, resulting in a boost to the company's overall product offerings.
Operations Manager, Customer Experience
Hyatt Regency Dallas
04.2021 - 02.2022
- Developed a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
- Developed comprehensive onboarding and training programs for new employees, accelerating their integration into the team environment.
- Established effective communication channels, fostering strong relationships between team members and departments.
- Streamlined operations processes for increased efficiency and enhanced customer experiences.
Business Development Intern
Shell Business Operations
12.2019 - 03.2020
- Communicated with local organizations to build networks and develop leads.
- Assisted in formulating corporate strategy based on market dynamics, customer requirements, and industry trend analysis.
Sales Executive
Chevron
02.2019 - 10.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Education
BBA - Business Management
North American University
Stafford 04.2001 -
High School Diploma -
Overseas Pakistani Foundation
H8, Islamabad 04.2001 -
Skills
Operations Management
Certification
Advanced Interpersonal Communications
Swimming
Intermediate at swimming
Timeline
Advanced Interpersonal Communications
09-2023
Organizational Communication : Leadership and Motivation
09-2023
Customer Service Skills
09-2023
Customer Service Skills
09-2023
Business Problem Solving Critical Thinking and Information Analysis
09-2023
Business Communication
09-2023
Business Accounting
09-2023
Business Development Analyst
T-mobile USA
01.2023 - 08.2023
Operations Manager, Customer Experience
Hyatt Regency Dallas
04.2021 - 02.2022
Business Development Intern
Shell Business Operations
12.2019 - 03.2020
Sales Executive
Chevron
02.2019 - 10.2019
BBA - Business Management
North American University
04.2001 -
High School Diploma -
Overseas Pakistani Foundation
04.2001 -
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