Summary
Overview
Work History
Education
Skills
Work Preference
Accomplishments
Timeline
AssistantManager
Zunir Maqsood

Zunir Maqsood

SaaS Sales Manager

Summary

Dynamic Sales Manager adept at crafting strategic plans to address professional needs. Skilled in fostering engaging dialogues about products, driving demand, and maximizing sales. Proficient in leading both on-site and remote teams, with expertise in pipeline generation through Outbound & Inbound efforts. Proven track record in implementing SLAs and KPIs to streamline business operations and expand customer base.

Overview

14
14
years of professional experience

Work History

Sales Manager

TCP Software
Austin, Texas
03.2022 - Current
  • Created high performance, high accountability culture to achieve and exceed sales goals across different product lines with net new logos and cross-sell opportunities
  • Developed and implemented strategic sales initiatives to penetrate new markets and expand our customer base, leveraging outbound prospecting efforts.
  • Cultivated a culture of accountability and continuous improvement within the sales department, fostering a can-do attitude and encouraging team members to strive for excellence.
  • Utilized data-driven insights and sales analytics to assess performance, identify areas for improvement, and make informed decisions to optimize sales effectiveness and ROI.

Sales Team Lead

TCP Software
Austin, Texas
01.2021 - 03.2022
  • Led and managed a team of sales professionals, providing guidance, support, and mentorship to help them achieve individual and team sales targets, while fostering a positive and high-performance team culture.
  • Monitored the performance of sales team members, conducting regular performance & pipeline reviews, and 1:1 meetings to provide feedback, identify areas for improvement, and develop personalized development plans to enhance team effectiveness.
  • Collaborated with senior leadership, and cross-functional teams to develop and implement innovative sales strategies, initiatives, and campaigns to generate new revenue streams, expand within existing client base, and capitalize on market opportunities.
  • Served as a subject matter expert on our SaaS solutions, staying abreast of industry trends, competitor offerings, and customer needs to effectively position our products and services.

Account Executive

Humanity Inc
San Francisco, California
10.2016 - 12.2020
  • Proactively pursued new business opportunities, leveraging a combination of inbound & outbound sales techniques to generate leads, qualify prospects, and close deals, consistently meeting or exceeding sales quotas.
  • Built and maintained strong relationship with clients and prospects, serving as their POC for product information, pricing inquiries, contract negotiations, and ongoing support needs.
  • Utilized CRM systems and sales tools to track sales activities, managed pipelines, and generated accurate sales forecast, providing regular updates and reported to sales management.
  • Led sales department with highest annual sales for three consecutive years
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.

Customer Support Specialist

I2c Inc.
11.2014 - 10.2016
  • Provided customer support through inbound/outbound calls and emails to multiple clients.
  • Streamlined support processes for increased efficiency and reduced response times.
  • Collaborated with cross-functional teams to address customer concerns and resolve their queries.
  • Took product and industry specific quizzes on regular basis to exhibit strong command on domain, promoting best practices in customer support operations.
  • Handled escalated support cases with diplomacy and tact, successfully defusing tense situations between the client and company.

Sales Executive

DGS
07.2013 - 09.2014
  • Responded to inbound sales inquiries over the phone for Cable, Internet, and Phone prospects.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Mentored junior sales representatives, providing ongoing coaching to improve their performance.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Shift Supervisor

McDonald's UK
Brixton, London
02.2011 - 12.2012

Sales Consultant

Carphone Warehouse, Now Currys plc
Croydon, London
03.2010 - 01.2011

Education

BS (Hons) - Business Studies

University of Wales
2012

Skills

  • Pipeline Management
  • Market Knowledge
  • Business Acumen
  • Negotiation
  • Problem-solving
  • Reporting
  • Salesforce Lightning & Classic
  • Salesloft
  • Outreach
  • Zoominfo
  • Hubspot
  • Microsoft 365
  • GSuite
  • HCM Platforms (ADP, QBook, WorkDay, Oracle)

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Accomplishments

  • Promoted to the Sales Manager role after one successful year in the sales department.
  • Successfully transitioned the team from Inbound sales to Outbound cold calling
  • 2021: Winner of the company wide High Achiever award
  • 2019: Star Employee of the Year
  • 2018: Star Employee of the Year

Timeline

Sales Manager

TCP Software
03.2022 - Current

Sales Team Lead

TCP Software
01.2021 - 03.2022

Account Executive

Humanity Inc
10.2016 - 12.2020

Customer Support Specialist

I2c Inc.
11.2014 - 10.2016

Sales Executive

DGS
07.2013 - 09.2014

Shift Supervisor

McDonald's UK
02.2011 - 12.2012

Sales Consultant

Carphone Warehouse, Now Currys plc
03.2010 - 01.2011

BS (Hons) - Business Studies

University of Wales

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Zunir MaqsoodSaaS Sales Manager