Experienced Country Manager with a proven track record in strategic risk management, ESG compliance, and continuous improvement. Adept at leading cross-functional teams, driving operational efficiency, and ensuring regulatory compliance across diverse industries. Ready to leverage leadership and technical expertise to enhance quality, safety, and environmental initiatives in alignment with organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Country Manager- QA/HSE
DSV Global Transport & Logistics
08.2022 - Current
Oversee QHSE compliance for warehouse, logistics, and coal operations, ensuring nationwide adherence to safety standards
Develop and enforce safety programs across warehouse, road, and coal operations, ensuring risk mitigation in high-exposure environments
Maintain contractor and supplier QHSE compliance via audits, training, and ongoing performance checks
Manage incident investigation and root cause analysis, delivering corrective action plans that minimize repeat occurrences and improve operational safety.
Champion continuous improvement initiatives aligned with ISO 9001, 14001, and 45001 standards, enhancing system effectiveness across all logistics functions.
Coordinate cross-functional teams to ensure seamless integration of QHSE policies into daily operations, fostering a culture of safety and accountability.
Utilize data-driven insights and digital QHSE platforms to monitor KPIs, report trends, and support strategic decision-making for risk reduction and operational excellence.
Led the implementation of a digital QHSE management platform, enabling real-time incident reporting, automated KPI tracking, and reducing manual documentation efforts by 60% without incurring the cost.
National Manager QA/HSE
Agility Logistics
01.2020 - 07.2022
Standardized a unified QHSE model for all sites, achieving 100% ISO compliance and cutting audit non-conformities by 70%.
Reduced transport incidents by 45% and fuel wastage through telematics and defensive driving programs nationwide.
Deployed a digital QHSE platform for real-time reporting, enabling 60% faster closure of non-conformities across logistics hubs.
Established a national audit protocol for suppliers, boosting third-party safety compliance from 55% to 92% in one year.
Implemented sustainability initiatives like returnable packaging and fuel-efficient routing, reducing carbon footprint by 30%.
Manager QA/HSE
Agility Logistics
01.2016 - 12.2019
Achieved Zero Lost Time Injury (LTI) Milestone: Led region-wide behavior-based safety programs and safety leadership training, achieving 1 million man-hours without LTI.
Integrated QHSE Management Systems: Unified ISO 9001, ISO 14001, and ISO 45001 systems into a single integrated platform, reducing audit preparation time by 40% and ensuring consistent compliance across departments.
Strengthened Emergency Preparedness: Conducted full-scale emergency drills and developed response plans across all sites, improving response time and audit readiness, validated through third-party mock drill assessments.
Improved Quality KPIs: Introduced root cause analysis (RCA) methodology and quality gate inspections, reducing customer complaints and internal rework by 35% within one year.
Built a Data-Driven QHSE Culture: Deployed a digital QHSE dashboard with real-time tracking of incidents, near misses, and leading indicators, enabling leadership decision-making and increasing workforce reporting by 60%.
AM QA/HSE
Agility Logistics
01.2015 - 12.2015
Led ISO System Implementation & Certification: Successfully implemented ISO 45001 & ISO 14001 management systems, leading to certification with zero major non-conformities in the external audit.
Reduced Incident Rate: Introduced a proactive hazard reporting and toolbox talk program, resulting in a 40% decrease in recordable incidents over 12 months.
Enhanced Vendor HSE Compliance: Developed a contractor evaluation and onboarding checklist, improving vendor compliance rate by 60% within the first year.
Strengthened Environmental Performance: Initiated waste segregation and resource conservation practices, achieving a 25% reduction in general waste disposal and improving audit scores for environmental compliance.
Executive QA/HSE
Agility Logistics
01.2012 - 12.2014
Assisted in IMS Internal Audits: Supported documentation reviews and audit preparations, contributing to successful closure of non-conformities and improving overall audit readiness.
Initiated Basic Risk Assessments: Conducted initial workplace hazard observations and helped implement control measures, leading to a noticeable reduction in minor incidents within 3 months.
Improved Compliance Recordkeeping: Developed and maintained QHSE logs (e.g., PPE issuance, incident reports, training attendance), ensuring accurate data for reporting and enhancing regulatory compliance visibility.
Warehouse Associate
Agility Logistics
08.2008 - 12.2011
Supported Timely Order Fulfillment: Assisted in organizing and preparing customer orders, contributing to a 95% on-time shipment rate during peak periods.
Maintained Clean and Safe Work Area: Consistently followed housekeeping and basic safety protocols, helping reduce minor handling incidents and ensuring smooth daily operations.
Education
BS - Management
Virtual University
03.2021
Skills
Strategic QHSE Management
ISO 9001, 14001, 45001 compliance
Safety Risk Management
Incident Investigation
Root Cause Analysis
Safety Inspections & Internal Audit
Leadership & Team Management
KPI Performance Monitoring
Training & Development
Legal Compliance
Supplier Audits
Emergency Response
Stakeholder Engagement
Customer Satisfaction-NPS
Certification
Pharma Quality Lead, DSV Global Transport & Logistics
Fire Safety, Messi International
First Aid, PRCS
Lean Six Sigma Green Belt, IMC
Lead Auditor- ISO 9001, IRCA
Dangerous Goods Competent Person, DSV Global Transport & Logistics
Occupational Health & Safety Officer, PITAC Federal Institute
Senior Manager Commercial Contract Logistics at DSV Global Transport & LogisticsSenior Manager Commercial Contract Logistics at DSV Global Transport & Logistics