Zulnurain Afzal

• Assisted call-in customers with questions and orders.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.

Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

Managed high-volume inbound calls, providing exceptional service to customers in need of assistance.

Conduct thorough market research to assess current property values, market trends, and investment opportunities. Provide clients with detailed market analysis reports to aid in decision-making

Engage with customers through virtual platforms using an avatar, providing a personalized and interactive service experience.