Zulfiqar Ali Raza
Freelancer
Multan
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 3 years of experience providing quality administrative support to clients.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Virtual Assistant
Finn Nordic Consultancy
05.2023 - 11.2023
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Executed travel arrangements by researching and booking flights and accommodations.
- Organized and managed team tasks using Trello and Asana.
- Wrote press releases and posted updates to social media.
Virtual Assistant
Hibba Genic LLC
07.2022 - 09.2023
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Executed travel arrangements by researching and booking flights and accommodations.
- Organized and managed team tasks using Trello and Asana.
- Wrote press releases and posted updates to social media.
Virtual Manager
12 Clicks LLC
02.2021 - 06.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
Virtual Sales Account Manager
Scent You
07.2021 - 08.2022
- Communicated effectively with clients via chat, utilizing templates in alignment with corporate procedures.
- Identified new business by creating and implementing territory campaigns for leads generation in untapped regions.
- Saved accounts by turning around unsatisfied clients through smooth communication of the product features and support services.
- Completed comprehensive training on proper navigation of online service platforms to effectively address client needs ranging from product assistance to billing inquiries.
Education
Certificate - Amazon FBA
04.2001 -
Certificate - Amazon PL
04.2001 -
Skills
Customer and client relations
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Virtual Assistant - Finn Nordic Consultancy
05.2023 - 11.2023
Virtual Assistant - Hibba Genic LLC
07.2022 - 09.2023
Virtual Sales Account Manager - Scent You
07.2021 - 08.2022
Virtual Manager - 12 Clicks LLC
02.2021 - 06.2023
Extreme Commerce - Certificate, Amazon FBA
04.2001 -
Enablers - Certificate, Amazon PL
04.2001 -
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