Zuhair Qudoos
Sr. Admin & Manager Sales
Lahore
Summary
Experienced and detail-oriented Administrative and Human Resources Specialist with a proven track record of success in managing office operations, employee relations, and HR initiatives. Possess a strong ability to handle confidential information, multi-task, and prioritize workloads in a fast-paced environment. Skilled in the use of various HR systems, programs and software applications to support HR operations and manage employee information. Committed to fostering a positive work environment and providing exceptional customer service.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Sr. Manager Admin & Sales
Flash Deals
Lahore
11.2021 - Current
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked flexible hours across night, weekend and holiday shifts.
Manager Admin & HR
Advance Logics PVT LTD
Rahim Yar Khan
07.2017 - 12.2021
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled costs to keep business operating within budget and increase profits.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Assistant Manager Admin & HR
Evolving Logics (PVT) LTD
Rahim Yar Khan
10.2012 - 08.2014
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Used MS office to create presentations, reports and spreadsheets.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Prepared and analyzed expense reports to achieve cost savings of over $one million.
- Used Microsoft office to edit and format draft correspondence prepared by staff members.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Coordinated office events, seminars and meetings for staff and clients.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Completed bi-weekly payroll for 30 employees.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created organized filing system to manage department documents.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Admin & HR Executive
Haleeb Foods (PVT) LTD
Rahim Yar Khan
11.2006 - 09.2012
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Generated reports to suggest corrective actions and process improvements.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Maintained personnel records and updated internal databases to support document management.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Managed company schedule to coordinate calendar and arrange travel.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
MBA - Business Management
Xi'an Jiaotong University
Xi'an , China 09.2014 - 07.2017
Master of Science - Master of Engineering
Xi'an Jiaotong University
Xi'an, China 09.2014 - 07.2017
Bachelor of Arts - Humanities
Islamia University
Bahawalpur, Pakistan 01.2002 - 12.2004
Skills
Administrative support experience
Employee relations
HR systems and software
Conflict resolution
Employee onboarding and benefits administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Sr. Manager Admin & Sales
Flash Deals
11.2021 - Current
Manager Admin & HR
Advance Logics PVT LTD
07.2017 - 12.2021
MBA - Business Management
Xi'an Jiaotong University
09.2014 - 07.2017
Master of Science - Master of Engineering
Xi'an Jiaotong University
09.2014 - 07.2017
Assistant Manager Admin & HR
Evolving Logics (PVT) LTD
10.2012 - 08.2014
Admin & HR Executive
Haleeb Foods (PVT) LTD
11.2006 - 09.2012
Bachelor of Arts - Humanities
Islamia University
01.2002 - 12.2004