Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Zohaib Khan

Zohaib Khan

Karachi,SD

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethics

Launch of Two Known Brands in Pakistan which are IHOP & Costa Coffee. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Head of Operations

Gerry's Leisure and Retail (Pvt.) Ltd.
1 2023 - Current
  • Evaluated emerging market trends to inform strategic decisions affecting organization's future direction.
  • Implemented innovative programs to increase employee loyalty and reduce turnover from 30% to 5%
  • Managed vendor relationships, negotiating contracts for maximum value and efficiency.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.
  • Reduced operational costs through effective budget management and cost-saving strategies.
  • Delivering Consistent Growth month on month and year on year to 30%
  • Ensured compliance with industry regulations and company policies, mitigating potential risks

Senior Manager Ops Support

Gerry's Leisure and Retail (Pvt.) Ltd.
07.2021 - 12.2022
  • Reduced waste to 1% from 4% and pursued revenue development strategies to keep department aligned with sales and profit targets
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Adding New products in Menu with better cost to provide impact in business.

Manager Ops Support Function

Gerry's Leisure and Retail (Pvt.) Ltd.
8 2019 - 10.2021
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
  • Verified completed projects met approved time, quality, and cost estimates.

Zonal Sales Manager (Industrial)

Punjab Oil Mills
04.2019 - 08.2019
  • Prepared sales presentations for clients showing success and credibility of products.
  • Introduced new products to the market, effectively managing launch campaigns and promotional activities.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Assistant Manager Sales and Marketing

Amal Food Industries (Tostees)
01.2019 - 04.2019
  • Team Lead, Managing sales for 3 Sectors along with all Institutional Sales all over Karachi.

Head of Marketing and Operations

Chicago Burger Factory
07.2016 - 01.2019
  • Create, build and launch Chicago Burger Factory in April 2016
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Improved overall productivity with the introduction of innovative process improvement initiatives.

Deputy Manager Materials

Pakistan Cables Pvt. (Ltd.)
08.2016 - 08.2017
  • Working directly with Director Marketing and Material, having full budget responsibility and driving growth in all Supply Chain departments through strategy and operational improvement.

Deputy Manager Supply Chain

Domino's Pizza Pakistan
07.2014 - 08.2016
  • Directly reporting to the CEO and having full responsibility of Supply Chain PNL.

Associate Manager Commercial

Hilal Foods (Pvt.) Ltd.
07.2013 - 07.2014
  • Continuously Monitoring, Evaluating and improving supplier performance

Commercial Executive

Hilal Foods (Pvt.) Ltd.
05.2012 - 06.2013
  • Responsibility of Order Placement Timing, Supply / Demand Alignment, Material Replenishment and Supplier Performance.

Assistant Manager Procurement

Danial Food
12.2010 - 05.2012
  • Responsibility of Order Placement Timing, Supply / Demand Alignment, Material Replenishment and Supplier Performance.

Education

B.Sc (Hons) - Chemistry -

University of Karachi, Karachi
Karachi, SD
06.2006 - 07.2010

Intermediate - undefined

Commecs Institute of Business and Emerging Sciences, Karachi

Skills

undefined

Timeline

Senior Manager Ops Support

Gerry's Leisure and Retail (Pvt.) Ltd.
07.2021 - 12.2022

Zonal Sales Manager (Industrial)

Punjab Oil Mills
04.2019 - 08.2019

Assistant Manager Sales and Marketing

Amal Food Industries (Tostees)
01.2019 - 04.2019

Deputy Manager Materials

Pakistan Cables Pvt. (Ltd.)
08.2016 - 08.2017

Head of Marketing and Operations

Chicago Burger Factory
07.2016 - 01.2019

Deputy Manager Supply Chain

Domino's Pizza Pakistan
07.2014 - 08.2016

Associate Manager Commercial

Hilal Foods (Pvt.) Ltd.
07.2013 - 07.2014

Commercial Executive

Hilal Foods (Pvt.) Ltd.
05.2012 - 06.2013

Assistant Manager Procurement

Danial Food
12.2010 - 05.2012

B.Sc (Hons) - Chemistry -

University of Karachi, Karachi
06.2006 - 07.2010

Head of Operations

Gerry's Leisure and Retail (Pvt.) Ltd.
1 2023 - Current

Manager Ops Support Function

Gerry's Leisure and Retail (Pvt.) Ltd.
8 2019 - 10.2021

Intermediate - undefined

Commecs Institute of Business and Emerging Sciences, Karachi
Zohaib Khan