Ziead Elshamy
Cairo
Overview
7
7
years of professional experience
Work History
Regional Manager
Quietvox
Egypt
2018.12 - Current
- Contracted +20 Long-term Clients and 5 VIP clients
- +500K Revenue
- Handling multiple VIP accounts
Independent Sales Representative
Salesprocess.io
Remote
2021.08 - 2021.12
- Generated +300K of sales
- Top revenue in the team for 4 consecutive months
Sales Manager
Global Expo Housing
Remote
2017.01 - 2018.07
- Closer: +$500K in personal sales
- Sales Manager: +$1.5M in team's sales
- Employee of the month for 6 consecutive months.
- Handled 4 Top VIP accounts.
CSA/AE
Fetchr
Cairo
2016.07 - 2017.01
- Scheduling shipment delivery through email and phone.
- Cold calling
- Provided primary customer support to internal and external customers.
- Handled some corporate accounts.
Community Support Representative
Uber Corp.
Cairo
2015.12 - 2016.06
- Handling driver's technical & financial issues through Zendesk, Email, and other ticketing systems.
- Supporting other teams.
- Nesting new employees.
- Employee of the month for 3 consecutive months.
Skills
- Closeio
- Salesforce
- Microsoft 365
- LinkedIn Sales Navigator
- GitHub
- Slack
- ZenDesk
- Snovio
- LeadLeaper
- SalesSQL
- Calendly
- Hubspot
Skills
- Negotiation
- Staff Supervision
- Business Development & Planning
- Deal Structuring & Closing
Volunteering
UN Women, Editor/Translator, 05/2018
- Enriching the Arabic content related to women on the internet
Wikipedia, Editor/Translator, 04/2018
- Editing Arabic articles
- Translating English articles
Egyptian Researchers initiative, Editor-in-chief, 04/2018 - 10/2018
- Copyediting articles
- Managing the editorial team
- Optimizing articles for search engines (SEO)
- Managing publishing schedules
Timeline
Independent Sales Representative
Salesprocess.io
2021.08 - 2021.12
Regional Manager
Quietvox
2018.12 - Current
Sales Manager
Global Expo Housing
2017.01 - 2018.07
CSA/AE
Fetchr
2016.07 - 2017.01
Community Support Representative
Uber Corp.
2015.12 - 2016.06