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Zia Sultan Malik
Sargodha punjab
Summary
Dynamic housekeeping manager with a proven track record at P C, excelling in staff training and performance management. Successfully developed operational procedures that enhanced efficiency and guest satisfaction. Adept at fostering a motivated team environment while upholding high service standards. Committed to driving excellence in hospitality operations.
Overview
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Supervisor house keeping
Sarina hotal
08.2019 - Current
- Supervised daily operations, ensuring smooth service flow and guest satisfaction.
- Trained and mentored staff on service standards and hotel policies.
- Coordinated scheduling and shift assignments for team members.
Manager house keeping
P C
Rawalpindi
01.2009 - 08.2026
- Managed team performance through regular feedback and coaching sessions.
- Developed and implemented new operational procedures for efficiency.
- Oversaw daily operations and ensured compliance with company policies.
Education
MBA - Marketing
NUML
Islamabad 09.2003 - 02.2005
Skills
- Operational procedures
- Quality standards
- Team management
- Operational oversight
- Service coordination
- Staff training
- Performance management
Timeline
Supervisor house keeping
Sarina hotal
08.2019 - Current
Manager house keeping
P C
01.2009 - 08.2026
MBA - Marketing
NUML
09.2003 - 02.2005