Zia-ur-Rahman
Administrative Manager
Islamabad
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Manager
Bcube (PVT.) Limited
02.2021 - Current
- Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Franchise Owner
Sparklet Enterprise,Ufone GSM Tele Communication
02.2015 - 11.2020
- Fostered an inclusive workplace culture emphasizing teamwork and open communication among employees which led to higher employee retention rates.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.
- Spearheaded local charitable initiatives on behalf of the franchise brand, enhancing public perception and goodwill within the community.
- Continuously monitored store appearance ensuring it met franchisor''s visual standards; conducting frequent maintenance checks and improvements as needed.
- Streamlined operations for improved efficiency by investing in advanced technology and staff training programs.
- Implemented inventory control systems to reduce waste and optimize product ordering processes, thereby improving profitability.
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
Franchise Manager
Mobil One , Ufone GSM, Tele Communication
04.2010 - 12.2014
- Maintained compliance with industry regulations, minimizing risks associated with non-compliance issues.
- Developed strong relationships with suppliers, negotiating favorable pricing structures and delivery schedules.
- Streamlined operations for improved efficiency through thorough analysis of existing processes.
- Increased franchise sales by developing and implementing effective marketing strategies.
- Conducted regular audits of franchises, identifying areas for improvement and providing actionable feedback.
- Provided comprehensive training to new franchise owners for successful business management.
- Liaised with legal counsel on matters pertaining to contracts, compliance issues, or disputes involving the brand or its affiliates.
- Managed budgets effectively, optimizing resources to achieve desired outcomes.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Education
Bachelor of Arts - Political Science
AL-Khair University (AJK)
Rawalpindi Campus , Punjab, Pakistan 09.2006 - 08.2008
I COM - Intermediate in Commerce
Federal Board
Islamabad, Pakistan 09.2003 - 04.2006
SSC (Secondary School Certificate) - Science Education
Asif Public School
Rawalpindi 03.2001 - 03.2003
Skills
Stakeholder Management
Developing Policies and Procedures
Policy Development
Event Coordination
Office Administration
Administrative Support
Travel Arrangements
Business Administration
Administrative Management
Self Motivation
Office Supervision
Tourism & Traveling
One of my greatest passions is tourism, and I have a deep love for exploring new places. I have traveled all over Pakistan, immersing myself in its diverse cultures, landscapes, and histories. From the bustling cities to the serene mountains and coastal areas, I take every opportunity to discover the beauty and uniqueness of each region. Traveling allows me to gain new perspectives, meet incredible people, and create unforgettable memories.
Timeline
Administrative Manager
Bcube (PVT.) Limited
02.2021 - Current
Franchise Owner
Sparklet Enterprise,Ufone GSM Tele Communication
02.2015 - 11.2020
Franchise Manager
Mobil One , Ufone GSM, Tele Communication
04.2010 - 12.2014
Bachelor of Arts - Political Science
AL-Khair University (AJK)
09.2006 - 08.2008
I COM - Intermediate in Commerce
Federal Board
09.2003 - 04.2006
SSC (Secondary School Certificate) - Science Education
Asif Public School
03.2001 - 03.2003
Similar Profiles
Sherice Brown-MendenhallSherice Brown-Mendenhall
Registered Behavior Technician at BCUBE ABA, LLCRegistered Behavior Technician at BCUBE ABA, LLC
Marcus TayMarcus Tay
Live Audio & Sound Specialist at BCube Live Audio & SoundLive Audio & Sound Specialist at BCube Live Audio & Sound
Anum HasanAnum Hasan
Head of Department -Software Project Management & Business Development at Appedology (Pvt.) Limited - New Name of Protégé Global (Pvt.) LimitedHead of Department -Software Project Management & Business Development at Appedology (Pvt.) Limited - New Name of Protégé Global (Pvt.) Limited