Summary
Overview
Work History
Education
Skills
Personal Information
Publications
Training
Interests
Timeline
Intern
Zia Sultana

Zia Sultana

Program Management Specialist

Summary

Zia Sultana

As an accomplished leader with over 15 years of progressive experience in public health, program management and organizational leadership, I bring a wealth of expertise to the position of Chief Executive Officer at FBL. My career demonstrates a strong ability to lead multifaceted initiatives, optimize operational efficiency, grants & donor liaison and achieve impactful results in diverse settings. I have directed large-scale public health programs and spearheaded financial planning for multimillion-dollar initiatives, ensuring sustainable development and measurable impacts.

Throughout my career, I have successfully forged strategic partnerships with government agencies, NGOs, and international organizations such as WHO, DFID, and USAID. These collaborations have advanced public health agendas, strengthened microcredit and skill development opportunities, and contributed to the overall growth of programs. My ability to design evidence-based strategies and implement advanced monitoring frameworks has ensured accountability and performance excellence across projects.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

A key focus of my work has been capacity building and mentorship. I have conducted extensive training for healthcare professionals, field workers, and community leaders on advanced health systems and practices, fostering professional growth and enhancing organizational productivity. Additionally, my contributions to public health research, including publishing impactful studies and conducting pioneering research, have influenced policy reform and expanded global health knowledge.

I am adept at combining strategic vision with operational expertise to deliver transformative outcomes. With a Master’s degree in Social Sciences, a portfolio of impactful publications, and advanced technical skills in MIS tools and data analysis, I am equipped to lead FBL towards achieving its organizational goals and making a lasting impact in the community.

Overview

10
10
years of professional experience

Work History

Project Manager

Jivan Family Charitable Fund-USA
01.2024 - 10.2024
  • Oversaw all technical aspects of the project, including baseline tool development, financial and budgeting manuals, and LSBE (Life Skill based Education) manuals
  • Efficiently managed logistical operations, ensuring timely delivery of resources and smooth project execution
  • Implemented robust monitoring and evaluation systems to track project progress, measure impact, and identify areas for improvement
  • Established and maintained strong partnerships with microcredit and skill development organizations through strategic MOUs
  • Allocated and managed project budgets effectively, ensuring optimal resource utilization
  • Oversaw the disbursement of funds to project beneficiaries and staff members, adhering to strict financial guidelines and compliance standards
  • Prepared detailed financial reports, including expenditure tracking and budget utilization analysis
  • Ensured strict adherence to all relevant financial regulations and donor requirements
  • Provided comprehensive mentoring and coaching to project beneficiaries, guiding them through the process of business development and financial management
  • Organized and facilitated training sessions on various topics, including financial literacy, business planning, and marketing strategies
  • Actively engaged with beneficiaries, addressing their concerns and providing support as needed
  • Maintained regular communication with donor, providing timely updates on project progress and addressing the inquiries
  • Prepared comprehensive project reports, including progress updates, impact assessments, and financial YTD reports
  • Ensured accurate and timely data collection and analysis, supporting informed decision-making and donor reporting

M & E Expert and Lead Operation Coordination

Pakistan Press Foundation
05.2023 - 12.2023
  • Maintained a comprehensive record of project activities through photographs and videos, capturing key moments and milestones
  • Led and motivated the project team, fostering a collaborative and results-oriented work environment
  • Effectively delegated tasks to team members, ensuring clear roles and responsibilities
  • Regularly assessed team performance and provided feedback to enhance individual and team productivity
  • Developed robust monitoring tools to evaluate the impact and track progress of fellowship programs
  • Oversaw the execution of ongoing projects, implementing a comprehensive system for monitoring project activities
  • Analyzed data collected through monitoring tools to identify areas for improvement and enhance program effectiveness
  • Authored comprehensive training reports based on monitoring findings, ensuring knowledge transfer and improved practices
  • Provided ongoing mentorship and support to program participants, fostering their development and ensuring successful program completion

Zonal Head - Operations (Family Planning & Reproductive Health)

Mariestopes Society Pakistan
06.2019 - 08.2021
  • Working closely with Head of Operations to supervise smooth functioning of all Family Planning & Reproductive Health Clinics based in Karachi region
  • Monitor quarterly and annual projections for achieving KPIs (Post Abortion Care, CYP and Income) with clinical teams
  • Reviewing projects' performance and preparing strategies to achieve project sustainability before the end of each project
  • Developing marketing plans, suggesting improvement and monitoring its implementation at each project
  • Strongly monitor the income to cost ratio of clinics for the sustainability
  • Strongly monitor the Quality Technical Assessment (QTA) standards and ensure timely action are closed
  • Ensure all teams comply with client satisfaction indicators based on gender and rights-based approaches as per guidelines
  • Oversee compliance (Internal stock audit, invoicing system) of Family Planning services with the quality assurance guidelines
  • Ensured all reports submission to donor and Government (PWD)
  • Assisted Regional Head in Government liaison strategies for strengthening partnership with PWD, Sindh HealthCare Commission and Health department

Research Specialist

Aga Khan University Hospital
07.2017 - 12.2018
  • Conducted a qualitative case study on 'Antimicrobial Resistance (AMR) policy driven behavior in Pakistan' funded by London School of Economics in collaboration with London School of Hygiene and Tropical Medicine (LSHTM)
  • Successful in liaison with Health departments (Sindh and Islamabad), NGOs & Corporate sectors (PPHI & RSPN, Chemotic International), DRAP, Tertiary care hospital (Sindh and Islamabad), Domestic and international pharma industries (Brooks, GSK, Pfizer, Byer) and funding agencies (WHO, DFID, USAID, DAI) for AMR policy analysis
  • Made vital contribution in designing of analysis and writing workshop in collaboration with LSHTM research team
  • Lead in organizing a dissemination Symposium on AMR at NIH, Islamabad and Aga Khan University, and oversee all logistic arrangements and liaising meeting with Government & non-government stakeholders
  • Developed quarterly reports of progress update of projects for the ERC committee of Aga Khan University

Manager

IRD
10.2016 - 05.2017
  • Lead in staff trainings/development programme to upgrade the capacity of the research teams in the programme implementation and management of the Immunization projects
  • Conducted a qualitative impact study on 'Fieldworker perceptions of the feasibility and acceptability of four subnational household sampling methods (EPI sampling, compact segment sampling (CSS), lot quality assurance sampling (LQAS), and one based on randomly sampling households from satellite imagery -GIS)
  • Developed monitoring tools and MIS to monitor the progress of research surveys
  • Conducted relevant orientation, workshop, team work facilitation and staff learning/development activities
  • Compiled Immunization projects implementation training and orientation materials
  • Conducted field visits to project sites for government and other partner, providing necessary information for briefing on the project
  • Collaborated with members of the development community, including NGOs and bilateral agencies (PWD, LHW Program
  • MNCH) in the exchange of information relating to Immunization sector
  • Supported in knowledge management and capacity building of research team

Consultant

Development Alternative Inc. (DAI)
01.2017 - 04.2017
  • Worked as Consultant with DAI in USAID project for Countering Violent Extremism (CVE) for the community of Lyari
  • Lead in developing donor progress and completion reports

Manager

Mariestopes Society
07.2014 - 03.2016
  • Developed a detailed methodology and tools for mapping of existing gender discrimination, GBV, gender mainstreaming, women empowerment and related policies, legislations and programmes
  • Designed and conducted an action research to explore current Violent Extremism (VE) trends in the community of Karachi
  • Developed Counter Violent Extremism (CVE) manual for the Community Women Leaders
  • Developed a training manual on CVE and conducted a capacity building and training workshop on CVE for women leaders and youth groups
  • Designed and conducted a policy dialog with Community Stakeholders for the prevention of Violence Extremism
  • Developed a sustainability framework for CVE on the basis of UNHCR and CEDAW framework
  • Managed relationships with project partners and donors(DAI) for implementation and lead in performing all areas of program management including development of work-plans, strategies, budgeting, implementation, technical writing, donor and internal reporting and concept notes

Education

Masters - SE

Social Sciences

Skills

Strategic planning

Personal Information

  • Nationality: Pakistani
  • Marital Status: Single

Publications

  • Is enhancing the professionalism of healthcare providers critical to tackling antimicrobial resistance in low- and middle-income countries?, Human Resources for Health, BMC
  • What are the barriers to implementing national antimicrobial resistance action plans?, Health Policy and Planning, Oxford Academia
  • Effect of breast-feeding campaign: a case study of Sindh, World Health and Population (WHP)
  • A source of strength and empowerment: An exploration of the influence of disabled children on the lives of their mothers in Karachi, Pakistan, Disability and Rehabilitation UK
  • Nurse Leader Empowerment, Challenges and Coping Strategies among Nursing Leaders in Pakistan: A Qualitative Descriptive Study, Journal of Hospital Administration UK

Training

  • Writing and Analysis Workshop, London School of Hygiene and Tropical Medicine, 05/2018
  • ToT on SMH Counseling Cards, Johns Hopkins University, 07/2015
  • ToT on Community Mobilization, Technical Services Department of FPRH project, MSS, 08/2015

Interests

Acedemic writing, reading, swimming, networking,

Timeline

Project Manager

Jivan Family Charitable Fund-USA
01.2024 - 10.2024

M & E Expert and Lead Operation Coordination

Pakistan Press Foundation
05.2023 - 12.2023

Zonal Head - Operations (Family Planning & Reproductive Health)

Mariestopes Society Pakistan
06.2019 - 08.2021

Research Specialist

Aga Khan University Hospital
07.2017 - 12.2018

Consultant

Development Alternative Inc. (DAI)
01.2017 - 04.2017

Manager

IRD
10.2016 - 05.2017

Manager

Mariestopes Society
07.2014 - 03.2016

Masters - SE

Social Sciences
Zia SultanaProgram Management Specialist